Additional data sources are available within Cargo Controller that are made available by third parties. So-called add-ons make data available within Cargo Controller under their own conditions. You will mainly find providers of these add-ons in the Portbase Marketplace.
Basics: Carrier data
Based on the import manifest, Cargo Controller shows the most current information that the carrier (shipping agent) makes available based on its ship visit to the Dutch port(s). The reliability and accuracy is at most 4 days before the planned ETA. To improve the basics, the terminal data is considerably more reliable, sometimes up to 14 days before the planned ETA. Cargo Controller provides the carrier data by default, unless other sources are available and your organization meets the conditions. You can read more about these conditions at the bottom of this page.
Am I looking at terminal data or carrier data?
The status screen of Cargo Controller clearly indicates whether the data was supplied by the carrier or by the terminal. The example below shows data from the carrier:
The conditions under which you see data may differ per terminal. Below is an example of the APM Terminals that makes its terminal data available free of charge to all Cargo Controller users:
The conditions that a terminal sets can also result in your organization not seeing any data until these conditions are met. See below an example of an organization that did not have a ECT MyTerminal Free account and therefore did not receive a release confirmation in Cargo Controller:
Terminal dates subject to conditions
Each data owner determines its own conditions for the availability of this data. For example, APM Terminals offers its terminal data free of charge, without any conditions having to be met.
ECT MyTerminal states that every organization must have at least a MyTerminal Free account before the unloading confirmation of the container (ATA Container) becomes visible within Cargo Controller. Additional data that ECT MyTerminal offers (MyTerminal Premium Plus) is also available within Cargo Controller. Read here how your organization can request this from ECT MyTerminal and the options available.
* ECT MyTerminal account applies, some elements depend on the type of subscription.
** ECT and APM Terminals reserve the right to make changes to their terms and conditions.
Those involved will be informed in a timely manner of any changes to the conditions.
Terminal data via API
If your organization meets the conditions, this data is also directly available in our API. This way you can use Cargo Controller API as a single source instead of setting up separate connections. For more information, see our API specifications on our Developer Portal.