For User Administrators

Find the employee in question via ‘user management’ > Employees. Click to open the employee details of the employee you want to disconnect from the organisation and select the ‘suspend user’ option to temporarily disconnect them. At this point, the employee can no longer do any work for the organisation.

If you are sure that the employee needs to be removed, navigate to the ‘Suspended’ tab.Click to open the employee’s details again. Use “disconnect user” to completely disconnect the employee. By clicking “restore”, you can reactivate a user who has been temporarily disconnected.

You can find outstanding connection requests via 'user management' > In progress. Click on a connection request to open it. Check the business data the user has entered. Three options are displayed: Accept, Reject and End Date.

Under ‘accept’, you can enter the end date – for example if the connected employee has a temporary contract. The user will be automatically disconnected on this date and will receive a warning e-mail 7 days prior to termination.

All accepted users can be found under the employees tab.

The request can be found under 'User Management' > 'change requests’ tab. You can click on any request to reveal more information. Here you can accept or decline the request.

IAMConnected

Portbase uses a central login system IAMconnected. Any organisation using our services must create an organisation account. Employees also have to create an account which will be linked to this company account.

IAMconnected is the central login system for all Portbase services, allowing you to organise easy and secure access to your digital services 24/7. It offers a complete solution for identity & access management for both employees and external users. IAMconnected facilitates the management of access for all employees through Portbase. Portbase guarantees the highest security standards and ease of use this way.

Create Account

Go to IAMconnected to create your account:

1. Click the button ‘Ready to start. Now create your own IAMconnected account’.
2. Enter your personal details. The username must be unique. The email address must be a personal, individual email address.
3. Then you will be asked to perform a CAPTCHA test so we can verify the details were not completed by a robot.
4. If all details are correct, click ‘Create account’.

After creating your account, you will receive an activation mail. Activate your account via the link in the email and set your password. You are then logged in immediately. The activation mail also mentions your username. We recommend you save this e-mail so you can always find what your IAMconnected username is.

Important: To gain access to the services via IAMconnected, you must be linked to an organisation. This can be the organisation you work at or are hired by. You can link to one or several organisations via your IAMconnected-account and log into the required services that way. Root administrators at these organisations will have to approve this request first and then provide you with rights to our services.

Secure Chain

The Secure Chain is a joint initiative of governments and the business community for the secure physical and digital collection of containers in the Port of Rotterdam. PIN codes are disappearing; instead, there will be a closed release and collection process with only authorised shipping lines, agents, shippers, forwarders and inland operators.

Do you want to apply to participate in the Secure Chain? Then follow the same steps explained at IAMconnected to create your account and link yourself to an organisation within this secure network.

This is only possible if "periodic validation" is enabled for the organisation.
You can find this option in the 'user management' tab - 'employees' - [click to open user overview] - 'validate user'

Check (1) whether the user is still employed (2) whether the user still needs access to IAMconnected (3) whether the user's details are correct:

• Disconnect the user if they are no longer employed or no longer need access.
• Ask the user to change their details if they are incorrect.
• Everything in order? Click on "validate user".

You can find the username under 'user management' for the relevant user.

IAMConnected

Portbase uses a central login system IAMconnected. Any organisation using our services must create an organisation account. Employees also have to create an account which will be linked to this company account.

IAMconnected is the central login system for all Portbase services, allowing you to organise easy and secure access to your digital services 24/7. It offers a complete solution for identity & access management for both employees and external users. IAMconnected facilitates the management of access for all employees through Portbase. Portbase guarantees the highest security standards and ease of use this way.

Create Account

Go to IAMconnected to create your account:

1. Click the button ‘Ready to start. Now create your own IAMconnected account’.
2. Enter your personal details. The username must be unique. The email address must be a personal, individual email address.
3. Then you will be asked to perform a CAPTCHA test so we can verify the details were not completed by a robot.
4. If all details are correct, click ‘Create account’.

After creating your account, you will receive an activation mail. Activate your account via the link in the email and set your password. You are then logged in immediately. The activation mail also mentions your username. We recommend you save this e-mail so you can always find what your IAMconnected username is.

Important: To gain access to the services via IAMconnected, you must be linked to an organisation. This can be the organisation you work at or are hired by. You can link to one or several organisations via your IAMconnected-account and log into the required services that way. Root administrators at these organisations will have to approve this request first and then provide you with rights to our services.

Secure Chain

The Secure Chain is a joint initiative of governments and the business community for the secure physical and digital collection of containers in the Port of Rotterdam. PIN codes are disappearing; instead, there will be a closed release and collection process with only authorised shipping lines, agents, shippers, forwarders and inland operators.

Do you want to apply to participate in the Secure Chain? Then follow the same steps explained at IAMconnected to create your account and link yourself to an organisation within this secure network.