Working with new HCN Road

This is a message that appears when creating a new prenotification in the old MCA Road application. Your account now has access to the new Road environment and from now on you should to make all new prenotifications there.

How to get started with MCA Road 2.0?

• View the instruction video
• Read the Quick Start Guide 
• For frequently asked questions and other information about MCA Road or Portbase in general, you can always visit our Support page.

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It is not possible to attach pre-notifications in the old HCN Road (Road Legacy) and the renewed HCN Road to the same TAR.

To link pre-notifications in this situation, proceed as follows:

• Go to the ‘Legacy Road’ tab via the service HCN Road
• Cancel the pre-notification that is to be combined
• Wait a few minutes so that the terminal is able to process the cancellation
• Go to HCN Road (new)
• Submit a new pre-notification for the container in question
• You will receive back a TAR code
• Combine the containers using the TAR code of your choosing

Note: Users who use a bookmark will need to adjust this so that it directs to the new HCN Road environment.

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You can process existing pre-notifications via 'Legacy Road'.

It may be the case that you are still using the old HCN Road for your pre-notifications at the time of introduction of the new version. You can complete these as follows. Go to the renewed HCN Road. Click on the ‘Legacy Road’ tab. Here, you will still find the pre-notifications that you were working on and you can complete them. You submit new pre-notifications in the new version of HCN Road.

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