Working with new HCN Road


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Frequently Asked Questions

Working with new HCN Road

I want to make a prenotification in the old platform but I get “Not permitted ” on my screen

This is a message that appears when creating a new prenotification in the old MCA Road application. Your account now has access to the new Road environment and from now on you should to make all new prenotifications there.

How to get started with MCA Road 2.0?

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How can I link pre-notifications from the old HCN Road to pre-notifications in the new service?

How can I find and handle existing pre-notifications after the transition to the new version of MCA Road?

You can process existing pre-notifications via 'Legacy Road'.

It may be the case that you are still using the old HCN Road for your pre-notifications at the time of introduction of the new version. You can complete these as follows. Go to the renewed HCN Road. Click on the ‘Legacy Road’ tab. Here, you will still find the pre-notifications that you were working on and you can complete them. You submit new pre-notifications in the new version of HCN Road.

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