A booking number can be changed by deleting the incorrect booking number and entering the new one on the document in Notification Export Documentation. The deleting and entering can only be done by the company that made the notification, provided that the shipment has not been received at the terminal (no ‘Gate-in’). See the explanation under ‘Change/add/delete’ or ‘System link’ below.
Contact the terminal to add or delete a booking number if the shipment has been received at the terminal and the manifest has not yet been sent.
Why can only the terminal make changes after arrival?
Only the terminal can make changes after arrival, otherwise the terminal records will not match those of Portbase.
To change, add or delete a booking number, you need to look up the notification in the service Notification Export Documentation. Enter the document number in the search filter and set the date range to the day the notification was made. Then select the ‘Document number’ (not ‘Transport equipment ID(s)’) in the line that comes up. The message will open in a new screen where you can make the changes.
If you use a system link you can send a ‘replace’ or ‘deletion’ message. Your software supplier can provide more information about this Not all systems are set up for this, in which case you will have to change or delete the message manually via the Portbase web screens.