The target groups for the service Notification Import Documentation are:
Follow these steps to start the application:
You can enter a notification in two ways:
When you click on a notification, you will see the details of your document prenotification on the right.
In the notification Timeline, you can see the progress of your notification, with the most recent status at the top of the timeline.
* Not all terminals send an acceptance message. Check this list to see which terminals send an acceptance message (also known as an ‘NID return message’).
FAQ:
In the overview you can easily search a previous notification import documentation or download an overview of all document notifications.
Search a notification:
Download a notification overview:
If you have accidentally prenotified an incorrect document, you can cancel the document via the service Notification Import Documentation for the terminals ECT Delta or Euromax. For other terminals, this can only be done by phone or e-mail, your can read more about that here.
Revoke a pre-notified document
Only documents with the status ‘Approved’ can be cancelled. Documents with the status ‘Sent’ or ‘Rejected’ cannot be cancelled.
In the details screen of the document notification, select ‘Withdraw notification’
In the confirmation screen, select ‘Withdraw’ again:
You will see a confirmation that the cancellation request has been submitted to the terminal. You cannot pre-notify a new document at this time, as long as this request has not been processed.
The terminal will let you know (after a short delay) if the request has been accepted or rejected. You can check this in the ‘status’ column or in the timeline in the details window. A terminal may choose to deny the request, for example, if the container has been picked up or is ready to be picked up.
Your cancellation request can have the following statuses in the timeline:
After the erroneous pre-notification has been removed, you can submit a new document pre-notification.
Before you can send a NID message to a terminal, you need to sign a terminal contract for that terminal. In this terminal contract, you accept responsibility for the complete and correct prenotification of your document data to the terminal.
Please contact sales@portbase.com to sign the appropriate terminal contracts for the terminals you want. The applicable terminals and document types will then be activated for you in the service Notification Import Documentation. After activation, you can select the terminal in the service.
Do you have questions about this service? Please contact us.
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