What is the difference between Basic and Extended Tracking?

The main difference is based upon costs versus information. In the following situation you can still carry out the Secure Chain actions without our transaction costs (per B/L), but this is subject to conditions.

Scenarios

In the following two scenarios you can be assigned to a B/L that is not linked by yourself:

  1. A shipping company has sent a release for a B/L that was not yet followed by your organisation at that time. You will automatically receive the B/L in the overview in Cargo Controller, in the My Release tab. You can set up an email notification for this, you can read how to do this here.
  1. Another party has designated your organization as a chain party for a B/L that you were not yet following at that time. You will automatically receive the B/L in the general overview in Cargo Controller after you have been designated as the next chain party. You can also set up an email notification for this, you can read how to do this here.

NB! In our Cargo Controller API specifications there are additional details related to a system connection. You can read this here.

Basic tracking

If you link a B/L yourself (via Web or API), this is an indicator for Portbase that there is a need for additional data that we share with your organization. For that reason we charge a transaction per B/L, which we call ‘Extended tracking’.

With the above two scenarios, you have not chosen to retrieve additional data for that B/L. For that situation, Portbase links a ‘Basic Tracking’, at which point you will see a very limited amount of data in the B/L. At that moment, this view is the same as what a customer sees in our ‘Cargo Release Manager’ service.

The actions within the Secure Chain can be performed in both forms of tracking.

Upgrade tracking – via Web

If you still want more information about the cargo, you can choose to convert ‘Basic tracking’ to ‘Extended tracking’.

  1. Click on the for actions on B/L level
  2. Click on ‘Access B/L’
    The data is now being updated. A transaction is now charged for ‘Extended tracking’.

Upgrade tracking – via API

If you still want more information about the cargo, you can choose to convert ‘Basic tracking’ to ‘Extended tracking’. You then submit a standard track request for this B/L via API, which we will answer with all available information. You can read more about that here. A transaction is charged for ‘Extended tracking’.

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