Why do documents remain listed under “Cancellation Request Rejected” while they are being used and have been cleared/released with the status “Completed”?
When Customs has processed your cancellation request, it is manually converted by Customs.
The process takes longer because Customs does the processing manually. Once Customs has processed your request, it will be listed as cancelled for you.
Was this post helpful?
We use cookies
We use cookies, such as functional cookies to make your website visit easier and analytical cookies to gather insights from visitor behaviour. Your (visitor) data remains anonymous, so your identity cannot be traced.
You can change your permissions via 'customise preferences'.
