More information
Do you have any questions?
Our Service Desk is happy to help. You can reach them via servicedesk@portbase.com or +31 (0) 88 625 25 25.
Renewed service HCN Road: What will change for you?
This page will inform you about the changes you can expect with the updated version of Hinterland Container Notification (HCN) Road. For example, do you use the web screens of HCN in the PCS or do you have a system link-up (API or EDI)? Things will change for you as a participant in the near future.
Below, we have listed the changes for your situation, specified per target group. Are you unsure of the manner in which you are participating in the service HCN Road? Then please contact your software supplier.
Overview connectionsUse via web (PCS)EDI system interfaceExisting API system interfaceNew API system interfaceDifference Service Functions
Participants HCN Road via the web
We are gradually scaling up the current pilot for the renewed HCN Road via the web. We expect to migrate all web users in Q1 2021. No action is required on your part for this. The migration to the renewed HCN Road will take place automatically. We will send a message and post a notification in the old service HCN Road when the time comes. From that moment on, you will directly make new pre-notifications in the renewed web service. You will still process any ongoing pre-notifications in the current ‘old’ version.
All current functions will be retained in the renewed HCN Road. However, the web screens will look different, the service will only be available in English and the names of some buttons will change. Furthermore, a new upload functionality will be added that allows you to pre-notify multiple containers at the same time. Do you need help to find your way around this? Then check out the support page of HCN Road. Here, you will find an instructional video, quick start guide and the answers to frequently asked questions.
How to: situations at transition
Below, we will further explain specific situations in the transition phase between old and new.
I want to make a prenotification in the old platform but I get “Not permitted ” on my screen
This is a message that appears when creating a new prenotification in the old MCA Road application. Your account now has access to the new Road environment and from now on you should to make all new prenotifications there.
How to get started with MCA Road 2.0?
- View the instruction video
- Read the Quick Start Guide
- For frequently asked questions and other information about MCA Road or Portbase in general, you can always visit our Support page.
How can I link pre-notifications from the old HCN Road to pre-notifications in the new service?
It is not possible to attach pre-notifications in the old HCN Road (Road Legacy) and the renewed HCN Road to the same TAR.
To link pre-notifications in this situation, proceed as follows:
- Go to the ‘Legacy Road’ tab via the service HCN Road
- Cancel the pre-notification that is to be combined
- Wait a few minutes so that the terminal is able to process the cancellation
- Go to HCN Road (new)
- Submit a new pre-notification for the container in question
- You will receive back a TAR code
- Combine the containers using the TAR code of your choosing
Note: Users who use a bookmark will need to adjust this so that it directs to the new HCN Road environment.
How can I find and handle existing pre-notifications after the transition to the new version of MCA Road?
You can process existing pre-notifications via 'Legacy Road'.
It may be the case that you are still using the old HCN Road for your pre-notifications at the time of introduction of the new version. You can complete these as follows. Go to the renewed HCN Road. Click on the ‘Legacy Road’ tab. Here, you will still find the pre-notifications that you were working on and you can complete them. You submit new pre-notifications in the new version of HCN Road.
Participants with a system link-up via Road Planning EDI
If you are currently using Road Planning EDI, we will migrate you to the renewed HCN Road, which works via APIs, via an EDI converter in 2021. The converter automatically converts container data supplied in EDI into the new HCN format. The updated web screens of HCN Road are included as well. Do you need help navigating the web screens? Then please consult the support page of HCN Road. Here, you will find an instructional video, quick start guide and the answers to frequently asked questions.
Please note! The EDI converter will be available free of charge for one year after the renewed HCN Road has gone fully live and only supports the current EDI functionality. To be able to make use of future expansions and innovations, a switch to the new API version is required. Please contact your software supplier/IT department for this. The latest API specifications are available on our Developer Portal.
We will send you a message the moment we migrate you to the EDI converter and connect you to the renewed web service. You can continue working using your current system link-up.
Please note! The existing pre-notifications can still be found in Road Planning web screens and you can process these there via the Road Planning web screen. From the moment of the migration, new pre-notifications will directly arrive in the renewed HCN Road via the EDI converter, meaning they are visible in the HCN Road web screens as well.
More information
Do you have any questions?
Our Service Desk is happy to help. You can reach them via servicedesk@portbase.com or +31 (0) 88 625 25 25.
How to: situations at transition
Below, we will further explain specific situations in the transition phase between old and new.
Link pre-notifications Road Planning and HCN Road
It is not possible to attach pre-notifications in Road Planning and the renewed HCN Road to the same TAR.
To combine pre-notifications in this situation, proceed as follows:
- Go to the web screen in the PCS of the service Road Planning
- Cancel the pre-notification that is to be combined
- Wait a few minutes so that the terminal is able to process the cancellation
- Go to your own planning system
- From your own planning system, send a new pre-notification for the container in question
- You will receive back a TAR code
- Combine the containers using the TAR code of your choosing
Participants HCN Road with an existing API connection
The renewed HCN Road works via a new API. We will continue to support your current API link-up and we will automatically link it to the renewed HCN Road in Q1 2021. You will also receive the updated web screens of HCN Road. Do you need help to find your way around this? Consult the support page of HCN Road. Here, you will find an instructional video, quick start guide and the answers to frequently asked questions.
Please note! The existing API is not suitable for the expansions and innovations that have been announced for HCN Road. A switch to the new API version is required for this. Please contact your software supplier/IT department for more information. The latest API specifications are available on our Developer Portal.
We will send you a message the moment we connect you to the renewed service HCN Road. You can process any existing pre-notifications in the old web application HCN Road (Legacy Road button in the renewed HCN Road in the PCS). As soon as the migration has been performed, all new pre-notifications will directly arrive in the renewed HCN Road and can also be viewed in the new HCN Road web screens.
More information
Do you have any questions?
Our Service Desk is happy to help. You can reach them via servicedesk@portbase.com or +31 (0) 88 625 25 25.
How to: situations at transition
Below, we will further explain specific situations in the transition phase between old and new.
Link pre-notifications old HCN Road and renewed version HCN Road
It is not possible to attach pre-notifications in the old HCN Road and the renewed HCN Road to the same TAR.
To combine pre-notifications in this situation, proceed as follows:
- Go to the ‘Legacy Road’ tab via the service HCN Road
- Cancel the pre-notification which is to be combined
- Wait a few minutes so that the terminal is able to process the cancellation
- Go to your own planning system
- From your own planning system, submit a new pre-notification for the container in question
- You will receive back a TAR code
- Combine the containers using the TAR code of your choosing
Deelnemers MCA Road met een nieuwe API-koppeling
Nothing will change for you at this time. You are ready for the future and we will add new functionalities to continuously improve the service.
The updated web screens of HCN Road are included as well. Do you need help navigating the web screens? Then please consult the support page of HCN Road. Here, you will find an instructional video, quick start guide and the answers to frequently asked questions.
NEW: RSS feed for API updates
The API specifications will be expanded in the case of new developments. You can stay up-to-date with changes by subscribing through an RSS feed. Click here to go to developer.portbase.com and subscribe to these updates.
More information
Do you have any questions?
Our Service Desk is happy to help. You can reach them via servicedesk@portbase.com or +31 (0) 88 625 25 25.
