User Management


With the free service User Management you as a company manage the access to the services you purchase in the Port Community System (PCS). Your user list is easily kept up to date. This keeps you ahead of potential security and commercial risks. With User Management you can easily access the PCS:

· Add, remove (and deactivate) users per service
· Add and edit user groups
· Modify company data

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Frequently Asked Questions

Overige

How can I add one or more users?

  • Choose menu 'Users'
  • Choose 'Add User'
  • Fill in the required input fields
  • Fill in the user name in lower case
    (As start and end date you can choose a date in the future.
    Note: These are not mandatory fields).
  • Save the entered data

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Error messages

User Management: I am getting the error: Authentication failed. Please try again.

Check in this case whether u filled in the correct organisation name, user name or password. If you cannot remember one of these data, you can ask this to your user administrator. If you do not know who the user administrator is, or you are the user administrator, please contact our servicedesk.

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User Management: I am getting to message error: You have committed too many login failures. Your user account is locked.

When you receive this message, your account has been locked. Please contact your user administrator. If you do not know who the user administrator is (or you are the user administrator), please contact our servicedesk.

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Functionalities

User Management: I can’t see services under ‘My Services’

The user administrator did not add you yet to the user group(s). Please contact your user administrator. If you don't know who this is please contact our servicedesk.

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