Error message “Transport equipment ‘x’ contains export consignments from another forwarder” in Notification Export Documentation

The service Notification Export Documentation (NED) has been rebuilt and is currently being rolled out to all users. The information in this article concerns the old NED service and does not apply to the rebuilt service (Notification Export Documentation).

This error message is a warning when the combination of the equipment and booking number or document number has already been entered in the service before.

If the transport equipment does indeed contain multiple documents, you can click OK and the document pre-notification will be saved. If the document pre-notification with the same information has already been submitted by another party, it will also not be saved after you confirm that you want to add the export shipment.

Need more information about the pre-notification?

Every user of the service Notification Export Documentation also has access to the service Track & Trace Export. In the main screen, where all services are listed, go to the service Track & Trace Export.

• If you yourself or someone else from your organisation has submitted the pre-notification, you can look up the pre-notification directly. The timeline shows which company submitted the pre-notification.
• If you cannot find the pre-notification right away, you must first add it yourself via the booking number. In the top right, select + Add.