Back-up procedure | Cargo Declaration Import

This procedure is generic.

Port Community System (PCS) is unavailable

During the disruption

• Call the Customs National Tactical Centre (DLTC).

• Customs will agree further instructions with you to make your pre-notification.

After the disruption

• You can make your notification again via the standard procedure.

• SAL declarations made under the backup procedure should be entered retrospectively into the PCS.

• For questions, contact our Customer Service. 

Disruption in the Customs Manifest System (DMF)

Customs reports the disruption via a service message on odb.belastingdienst.nl. This message states whether the emergency procedure may be applied and includes a disruption number. 

During the disruption

• Call CCC Customs Maritime.

• Customs will agree further instructions with you to make your pre-notification.

After the disruption

• You can make your notification again via the standard procedure.

• SAL declarations made under the backup procedure should be entered retrospectively into the PCS.

• For questions, contact our Customer Service. 

Contact information

Customs 
CCC Customs Maritime Customs 
Entry Summary declaration (ENS) 
Customs Summary Declaration for Temporary Storage (SAL) 
+31 (0)88 - 151 42 75 
douane.drh.inenuitklaringen@belastingdienst.nl 
https://odb.belastingdienst.nl/