This procedure is generic.
The Port Community System (PCS) is unavailable
During the disruption: wait to submit your Inland Port Dues declaration until the disruption has been resolved.
After the disruption: submit your declaration via the normal procedure.
The Port of Rotterdam Authority system is unavailable
During the disruption: wait to submit your Inland Port Dues declaration until the disruption has been resolved.
After the disruption: submit your declaration via the normal procedure.
Contact information
Port of Rotterdam Authority
World Port Center, Port Dues department: 010 - 252 1523
IT emergencies outside office hours: 010 - 252 4720
havengelden@portofrotterdam.com
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