This procedure is generic
The Port Community System (PCS) is unavailable
During the disruption
Submit all initial visit notifications for incoming and transit journeys directly to the Harbour Master of Amsterdam (HMvA).
Comply with the 24-hour notification requirement (Report of Arrival) by completing the VBA form (Report of Arrival) and sending it by email to the Harbour Master of Amsterdam.
You may communicate changes to previously reported visits and notifications of shifting and outgoing journeys by phone or email to the Meldpunt Verkeer.
Always check with the Harbour Master yourself to confirm whether your notifications from just before and during the disruption have been received.
After a disruption
For confirmation, you must still submit your notifications electronically via the PCS.
The port management system of the Port of Amsterdam Authority (HbA) is unavailable
During the disruption
Submit all initial visit notifications for incoming and transit journeys directly to the Harbour Master of Amsterdam (HMvA).
Comply with the 24-hour notification requirement (Report of Arrival) by completing the VBA form (Report of Arrival) and sending it by email to the Harbour Master of Amsterdam.
Report changes to previously reported visits and notifications of shifting and outgoing journeys by phone or email to the Meldpunt Verkeer.
Check with the Harbour Master yourself to confirm whether your notifications from just before and during the disruption have been received.
After a disruption
Submit your notifications for confirmation electronically via the PCS.
The Customs DMF system is unavailable
Disruption in the DMF (Customs Manifest)
In the event of a disruption in the DMF, Customs will announce this via a service message on the Tax Authority website. This message will also state whether the back-up procedure may be applied.
During the disruption
You do not need to send a written IMO-1 import or export clearance.
Before scheduled maintenance, send as much information as possible in advance about the vessel and the cargo.
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Do you need to submit data during maintenance or a disruption? Then you can:
wait until after the maintenance/disruption, or
make use of the buffer function of the PCS.
After a disruption
Submit your declaration electronically via the PCS as soon as possible.
Contact information
Harbour Master of Amsterdam
Meldpunt Verkeer
020 - 5234600
vtsadmin@portofamsterdam.com
https://www.portofamsterdam.com/en/contact/shipping
Customs
CCC Customs Maritime (Sea Affairs) Customs sea affairs Maasvlakte
088 - 1534850 (available 24/7)
IMOFAL 1: douane.drh.inenuitklaringen@belastingdienst.nl
https://odb.belastingdienst.nl/
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