Start with Vessel Notification

In this article we explain important functions and useful components of the service Vessel Notification.

The service works according to the principles:

  • Click and Act: from your overview you click for more details and to carry out the required actions
  • Manage by exception: exceptions are highlighted in the service. You can clearly see where action is required

Within the overview you can easily search using your own search term.

Visit overview

In the Visit overview you have 24/7 real-time insight into all your vessel visits. Everything is clearly grouped together: at the top the expected vessels, below that the arrived vessels, then the departed vessels and finally the cancelled vessel visits

Create a new vessel visit

  • Click the New visit button.
  • Fill in the mandatory fields such as vessel, port of call, location and ETA and click Create visit.
  • In the Visit overview you will see the vessel visit you created.

You can create a new vessel visit based on an earlier visit. If you enter the call reference number of that previous vessel visit, all data will be copied automatically, with the exception of the times.

Reporting an incoming or through voyage

Notifications must be made in accordance with the applicable rules in the Shipping Notifications and Communication Regulations. The reporting time is no later than 24 hours (fairway vessels 48 hours) before arrival at the Sea Buoy and thereafter any deviation of more than 30 minutes. Reporting an incoming or through voyage in Vessel Notification

Intentions

When reporting an incoming or through voyage you must make a choice:

  • Waiting for orders (WFO) When there is not yet a known time at which the vessel can enter and it will remain outside until further notice. The rest of the notification can be completed as fully as possible
  • Request for entry (RFE) The time at which the vessel can enter is (approximately) known and the time aspects in the notification can be completed.

ETA sea buoy

You must also complete the ETA sea buoy. This is the reference time for the expected arrival of the vessel at the sea buoy.

The sea buoy is the offshore location that serves as a reference point for arrival at the port location:

  • For Rotterdam this is the Maas Center buoy.

  • For Amsterdam this is the Kruispost.

Does a vessel anchor before the sea buoy? Then the ETA sea buoy is a virtual time: the vessel’s track is extrapolated up to the sea buoy.

Is a vessel coming from the hinterland? Then you cannot choose WFO and there is also no sea buoy.

Base planning on

  • ETA PBP is the time at which the vessel is expected at the relevant Pilot Boarding Place with the intention to enter. The Harbour Master and nautical service providers base their planning on the time at the pilot boarding station. The expected time at which the vessel arrives at the berth (ETA berth) is then indicated by the Harbour Master via the PCS.
  • ETA Berth is the expected time at which the vessel is at the berth and the first line is secured (first line secured). The Harbour Master and nautical service providers base their planning on the arrival time at the berth. The Harbour Master and the service providers plan so that the actual arrival at the berth is as close as possible to this time. To achieve this, they link back via the system the ETA PBP needed to meet the berth planning. The agent then coordinates the ETA PBP with the master.

Pilot Boarding Place

When reporting I/T voyages, you can choose from a number of different Pilot Boarding Places Selecting a Pilot Boarding Place in Vessel Notification

Rotterdam Amsterdam
Rendez-vous For fairway vessels draught >= 17.4m Rendez-vous For fairway vessels draught >= 14.1 m
LNG For LNG vessels length >= 180 metres
E13 (Euro 13) For semi-fairway vessels draught >= 14.3 m (< 17.4 m) or vessels >= 350 m
Maas Center For pilotage at Maas Center but also for vessels without a pilot Kruispost For pilotage at the Kruispost but also for vessels without a pilot
hinterland Dordrecht-Handelskade Krammersluis Kreekraksluis Ridderkerk-Bolnes Vluchthaven 's Gravendeel Volkeraksluis hinterland AmsterdamRijnkanaal Oranjesluizen Zaan

The earliest time of port entry

This indicates that the vessel may—if possible—be brought forward and, if applicable, piloted earlier than the ETA PBP, but not before this ‘earliest time’.

Ordering an incoming or through voyage

All voyages must be fully reported and ordered via the PCS.

Ordering lead time

This is the time enforced by the PCS between the moment of ordering and the moment of pilotage or entry without a pilot.

  • 15 minutes before ETA Pilot Boarding Place For vessels via Maascenter/Kruispost without nautical service providers, the ordering lead time is 15 minutes. This also applies to voyages from the hinterland.
  • 30 minutes before ETA Pilot Boarding Place For vessels with only boatmen via Maascenter/Kruispost, the ordering lead time is 30 minutes. This also applies to voyages from the hinterland.
  • 2 hours before ETA Pilot Boarding Place For voyages from the hinterland an ordering lead time of 2 hours applies.
  • 3 hours before ETA Pilot Boarding Place For vessels with a pilot and/or tugs via E13 or Maas Center/Kruispost, the incoming or through voyage must be ordered 3 hours before ETA PBP.
  • 12 hours before ETA Pilot Boarding Place For fairway vessels and LNG vessels larger than 180 metres, an unchanged ordering lead time of 12 hours applies.

In the PCS you can indicate that the vessel can be at the Pilot Boarding Place earlier to be piloted than the ordering lead time allows. In that case the pilot organisation will, as it does now, do its best to provide pilotage as early as possible.

Adjusted pilot service

As with outgoing voyages, as soon as there is an adjusted pilot service and depending on the type of vessel, you must enter additional data when you order the incoming vessel:

  • Captain agrees with shore based pilotage
  • Captain is imo-loa registered
  • Suitable for helicopter Hoisting/Landing (for outgoing voyages this is only Yes/No)
  • Remarks (optional)

Feedback in PCS

After ordering the incoming or through voyage, the Harbour Master and the nautical service providers confirm their assessment and capacity—possibly with a changed number of tugboats. Once all parties have confirmed, you will see the planning fed back in the PCS. Does the ETA PBP change at the instruction of the Harbour Master or at the request of the nautical service providers? Then this will also be visible in the PCS. The aim is to display this feedback, just as with U/V voyages, within 30 minutes with the familiar icons.

Exchanging

An important principle is that you as an agent are responsible for ordering your incoming vessel in time. This also applies if entry depends on another vessel.

The PCS supports you in this. When entering an incoming voyage you can indicate that the entry of your vessel depends on another vessel.

Exchange with other vessel

  • The destination berth of your vessel is occupied.

  • Entry depends on the ordered departure time of the other vessel.Entry depends on the ordered departure time of the other vessel in Vessel Notification

Entry after other vessel

Does your vessel need to moor alongside another vessel? Then entry depends on the ordered entry of that other vessel.

In both cases you will—if you have set this up in your preferences—receive a notification (by email and SMS) as soon as the other vessel is ordered and when that order changes.

Based on that you can place or adjust the order for your incoming vessel.

Rules for manually ordering incoming vessels under ‘Exchange with’

Incoming vessel Condition Comment
To Europoort Departing vessel must be ordered Otherwise you run the risk that the Harbour Master cancels your order
Not Europoort - vessel >= 200 m Departing vessel must be ordered Otherwise you run the risk that the Harbour Master cancels your order
Not Europoort - vessel < 200 m Departing vessel does not have to be ordered By completing the Remarks field under Berth Details you can, for example, let the Harbour Master know that the ETD of the departing vessel is reliable and that the berth will be freed up in time.

Auto-order

You can set up the PCS to automatically order your incoming voyage—and adjust it where necessary—as soon as the other vessel is ordered (or when that order changes).

You will then receive a notification that the order for your vessel has been placed or adjusted automatically.

Please note: automatic ordering is only possible:

  • for vessels to Europoort

  • and for vessels of 200 metres or longer to berths outside Europoort.

Example of automatic rescheduling under ‘Exchange with’

Incoming vessel >= 150m Destination Order at 07:53 Changes (take ordering lead times into account)
Departing ETD berth Signapore Manual 10:00 10:30 11:00 11:30 12:00 12:45 etc.
Incoming ETA PBP Europoort Automatic 11:00 11:00 11:00 11:30 12:00 12:45
Incoming vessel <150m Destination Order at 07:53 Changes (take ordering lead times into account)
Departing ETD berth Signapore Manual 10:00 10:30 11:00 11:30 12:00 12:45 etc.
Incoming ETA PBP Europoort Automatic 11:00 11:00 11:00 11:00 11:30 12:15
Incoming vessel >= 200m Destination Order at 07:53 Changes (take ordering lead times into account)
Departing ETD berth Signapore Manual 10:00 10:30 11:00 11:30 12:00 12:45 etc.
Incoming ETA PBP Stad/Botlek (Not Europoort) Automatic 11:00 11:00 11:00 11:30 12:00 12:45

For Amsterdam, all vessels as in block 1 (>= 150m and Europoort).

Authorise next agent

In the video below you can see how to authorise a next agent.

Handover to next agent

In the video below you can see how to hand something over to a next agent.

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