This procedure is generic
Port Community System (PCS) is unavailable
What to do during the disruption?
Call CCC Douane Maritiem.
Customs will agree further instructions with you to make your pre-notification.
What to do after a disruption?
You can submit your 4-hour notification again via the normal procedure.
ENS declarations made during the back-up procedure must be entered retrospectively into the PCS.
For questions, please contact our Customer Service.
Customs system, DMF (Douane Manifest) is unavailable
What to do during the disruption?
Call CCC Douane Maritiem.
Customs will agree further instructions with you to make your pre-notification.
What to do after a disruption?
You can submit your 4-hour notification again via the normal procedure.
ENS declarations made during the back-up procedure must be entered retrospectively into the PCS.
For questions, please contact our Customer Service.
Contact information
Customs
CCC Douane Maritiem (Maritime Affairs)
Customs Entry Summary declaration (ENS)
Customs Summary Declaration for Temporary Storage (SAL)
+31 (0)88 - 151 42 75
douane.drh.inenuitklaringen@belastingdienst.nl
https://odb.belastingdienst.nl/
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