Back-up procedure | Cargo Controller Import

This procedure is generic. Each situation describes how to act both during and after a disruption.

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The Port Community System (PCS) is not available

During the disruption

You can request your cargo data directly from the carrier. If you receive the releases from the carrier via Cargo Controller Import (via the Secure Chain) and you cannot wait until the disruption is over, then ask the carrier to withdraw the release via Cargo Controller Import and release the container via the old procedure.

After the disruption

You can use Cargo Controller Import again.

Your own system is not available (API integration)

During the disruption

You can link your B/Ls via the Cargo Controller Import web screens.

After the disruption

You can use Cargo Controller Import again.