If you have questions about a declaration, for example if a document/MRN has been rejected upon arrival at the terminal, always contact Dutch Customs, regardless of which country the declaration was made in. For this you can contact the National Customs Helpdesk.
| Country | Export phone | email address | Transit Cargo phone | email address |
| The Netherlands | 088 1566655 | nhd.apeldoorn@belastingdienst.nl | 088 1566655 | nhd.apeldoorn@belastingdienst.nl |
For document types that must be presented to Customs, for example REX or ATA, please contact the Central Customs Contact Point
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