Introduction
Managing your connections is done via the PCS system interface (EDIFACT/XML) service. You can find this in the Port Community System (PCS). As a technical administrator, you can easily implement changes yourself.
To ensure security, it is important that the right person gets access to this portal.
Getting access consists of 3 steps:
- Create an IAMconnected account
- Link to your organisation
- Get access to the portal via your PCS user administrator
Where do I manage my connections?
Managing your connections is done via the PCS system interface (EDIFACT/XML) service. You can find this in the Port Community System (PCS).
Prepare the connection
In the system interface portal, you will see an overview of your connections. Via the Details option (on the right-hand side) you can see more information and settings for this connection. This is the place to configure your connection or authorise your software supplier to do this.
URL and login name for a new connection
In the first block What do I need to connect to? you will find the service URL and login name to set up the connection in your sFTP client software.
Set up authentication key(s)
In the second block, you set up the authentication key(s) you are going to use for the connection. It is important that you know what SSH keys are, how to create them and how to use them in your own sFTP system. Read more information about the required SSH keys here.
For the keys we use the OpenSSH format. When you open your public key in a text editor, the first line must start with ssh-rsa. For example:
ssh-rsa AAAAB5GzaC1yc2EAAAADAQABAAABAQ...
If the first line starts with ---- BEGIN SSH2 PUBLIC KEY ---- then the key is in the SSH2 / RFC4716 format. This is often used by older tools such as PuTTY; we do not support this format.
Click Add key to open the screen.
Add public SSH key
On this screen, you enter the public SSH key for the connection. In your own sFTP client software, you use the corresponding private SSH key. You can optionally add your own description for the key. Confirm the key via Add key.
If the key can be added successfully, the fingerprint, fingerprint comment and any description will be visible. If the key is not correct, an error message will be shown.
Review of the connection to the Portbase sFTP server
The connection has now been set up and is ready to test. Check whether you can connect from your sFTP client to the Portbase sFTP server via this connection.
How can I troubleshoot issues with my connection and improve its performance?
Are you experiencing problems with slow file transfers, high latency or an occasionally unstable connection? Follow the steps in this article to collect the required information and improve the connection: https://repost.aws/knowledge-center/transfer-family-server-performance
Do you have questions about your system interface or can’t work it out? Please contact us via integration@portbase.com
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