Setting up MFA with Microsoft Authenticator

At Portbase, we recommend using Google Authenticator for Multi-Factor Authentication (MFA). However, it is also possible to use MFA with other authenticators such as the Microsoft Authenticator.

The steps in IAMconnected are the same as those for Google Authenticator. On your phone, however, you use the Microsoft Authenticator instead of the Google Authenticator.

Follow these steps to set up MFA for the Microsoft Authenticator:

1. On your desktop, in the Set up Multi-Factor Authentication screen, click on Google Authenticator.
2. Click on next and ignore the prompt to download Google Authenticator. You will now see a QR code.
3. Open the Microsoft Authenticator App on your phone. Click on Add account and then click on Other (Google, Facebook, etc.).
4. Use your phone's camera to scan the QR code.
5. Review the information about the added account on your mobile.
6. On your desktop (the IAMconnected page), click on next under the QR code.
7. Enter the 6-digit code displayed on your phone on your desktop and click on Verify and then on complete. MFA is now enabled.

When logging in, you must first enter your username and password. Then a screen will appear Enter code. Enter the numeric code displayed on the Microsoft Authenticator App (on your phone).

Does your organisation not have a Microsoft account and you still want to use this? Then read the following external article Add non-Microsoft accounts to the Microsoft Authenticator App.