Track the current status of your cargo in Cargo Controller Export. It is possible to track different type of cargo such as bulk, RORO and containers. The main screen contains 2 different overviews:
- All cargo; all cargo your organisation is tracking. See also the chapter tracking cargo for an explanation of which cargo is shown in this overview.
- My cargo: personal overview of the bookings you are tracking. This overview is populated when you mark a booking as a favourite (star icon next to the booking number).
Searching on the main screen
The cargo overview offers two ways to search for bookings that are relevant and require your attention:
- Search bar
The search bar allows you to search directly by equipment-, booking or document number. It is also possible to search by part of the search term. - Selection boxes
Using the selection boxes on the left side of the screen, you can make selections to find multiple bookings directly. An example is cargo with an inspection or cargo for which the vessel arrives next week. It is also possible to use multiple filters at the same time.
Status information on the cargo screen
On the main screen you can track your cargo in 3 steps: Booking and Preparation, Arrival at terminal and Departure.
The main indicators show a general status per phase, or the most critical status. When you press the i icon, the detail screen opens with the corresponding indicators. These are what the colours mean:
: Status is confirmed, all indicators are green.
: At least 1 indicator is yellow; your attention may be required.
: At least 1 indicator is red; your attention is required.
: Process in progress. Not all indicators are green yet, but there are also no warnings. Waiting for an update.
: Status not yet known. There is no update available yet, but there may be an expected status, such as the ETA. Waiting for an update.
For an extensive explanation of all statuses, see the article Status information on the cargo screen of Cargo Controller Export.
Tracking cargo
On the main screen you will see all bookings that your organisation is tracking. There are 3 ways cargo is added to this overview:
- Automatically via the service Notification Export Documentation
By default, this option is enabled. The administrator of your organisation can adjust this. You can adjust this via Organisation settings in the top right of the main screen of the service. Please note: only the main administrator can adjust this. Below is the view for the main administrator. - Manually add
At the top of the screen you have the option to add a booking manually. You can track any booking, including those from third parties. Select + Add booking. In this screen it is also possible to add the vessel directly via Add vessel. By adding the vessel, terminal data such as ETA, ETD and cargo opening and closing can be linked. - Via API
Bookings that are tracked via the API will also automatically appear in the web screens of the service.
Add vessel
By adding the vessel, terminal data such as ETA, ETD and cargo opening and closing can be linked. There are 2 options for adding the vessel:
- While adding a booking
Via the web screen, the vessel can be added directly when you add the booking. Select + Add booking at the top of the main screen. In this screen it is also possible to add the vessel directly via Add vessel. - After adding a booking
On the main screen, select Add vessel and select the correct vessel via the name of the vessel, IMO or CRN.
Do you have a system integration? The API offers the option to add the vessel directly via IMO or CRN in addition to the booking number. See Implement Cargo Controller Export API under 'API with vessel information' [link will be added later].
Set up email notifications
The service offers the option to set up various email notifications. In the top right of the main screen, select notification settings.
You can set up notifications for all cargo or only my cargo. To only receive notifications for your cargo, select Favourites next to the notification.
Set up My cargo
The service offers the option to make a selection from all bookings. These bookings become visible under the My cargo tab on the main screen. Select the star next to the booking; it will turn yellow after selection.
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