Cancel a Visit in Hinterland Container Notification Barge

You can cancel a barge visit via the Cancel visit button at the bottom left of the Visit details tab.

Before you can cancel a visit, all pre-notified containers on the visit must first be:

• cancelled (= cancel container);
• detached from the visit (= detach container); or
• moved to another visit (= attach container).

Please note: cancelling, detaching or moving pre-notified containers must first be processed by the terminal. This may take a few minutes after you have submitted the action in Hinterland Container Notification.

Has the cut-off time passed? If so, please contact the terminal to have the discharge/loading list reopened. Only after the discharge/loading list has been reopened by the terminal can the pre-notified containers be cancelled, detached or moved. After that, the visit can be cancelled.

Would you like to know how to change, cancel, detach or move a pre-notification? Then read the article: Changing pre-notified containers in Hinterland Container Notification Barge or Start with Hinterland Container Notification Barge. 

Steps

1. Open the barge visit.
2. Check whether the cut-off time has passed.
3. Has the cut-off time passed? If so, first contact the terminal to have the discharge/loading list reopened.
4. Cancel, detach or move all pre-notified containers.
5. Wait until the terminal has processed the changes.
6. Click Cancel visit at the bottom left of the visit.
7. Confirm the cancellation with Yes.