Problems logging in to Inland Port Dues

To declare your Inland Port Dues, log in with your IAMconnected account from Portbase. Are you experiencing problems with login? Then see the tips below:

Forgot username

You log in with a username, not with your email address. You created this username yourself when you register, and you can find it in the confirmation email.

Don’t know what your username is? You can request it. To do so, follow the next steps:

  1. Go to www.iamconnected.eu 
  2. Click Login 
  3. Click Help with login? 
  4. Choose Forgot username?

MFA code (two-step verification)

After you login, enter a 6-digit MFA code.

When creating your account, you were asked to download the Google or Microsoft Authenticator app on your mobile phone. You can find the MFA code in this app. After entering the MFA-code you will have access to the Inland Port Dues portal.

Password expired

Has your password expired? Enter your current password when you login. You will automatically be given the option to set a new password .

Forgot password

Follow the next steps to request a new password:

  1. Go to www.iamconnected.eu
  2. Click Login 
  3. Click Help with login?
  4. Choose Forgot password
  5. Enter your username to receive an email. Follow the steps in the email to request a new password.

Other questions about Inland Port Dues

For substantive questions about Inland Port Dues, you can contact the Port of Rotterdam Authority. See the website Inland Port Dues from Port of Rotterdam.

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