Receive commercial release in Cargo Controller Import

In this article we explain how you receive a commercial release within the Secure Chain, how to recognise it, and how you can keep yourself informed.

There are 2 ways in which your organisation is linked to the Secure Chain (and therefore the commercial release).

Option 1: For this chain, you are the Release-to party and you receive the commercial release directly from the carrier. The Secure Chain cannot start until your organisation has been verified by the carrier. This process is explained in the article Register customer code for the Secure Chain.

Option 2: For this chain, you have been designated as a cargo director and you receive the commercial release from the Release-to party, or from another cargo director.

Receiving a commercial release

You receive a commercial release per container. You can recognise this because a container shows its status on the main screen within the Secure Chain. ggg

The example below shows a container without a commercial release.

a container without a commercial release in the Secure Chain

The example below shows a container with a commercial release

a container with a commercial release in the Secure Chain

Secure Chain pop-up

Click the icon and you will see from whom, and when, you received the commercial release. In the next knowledge base article, we explain how you can process this. Below you can see an example of the pop-up.

Pop-up with Secure Chain actions

How you can pass on a commercial release (nominate an inland operator or authorise a cargo director) is described in the article Nominate inland operator and/or authorise cargo director in the Secure Chain 

Email notifications for commercial release availability

There are a number of email notifications available within Cargo Controller Import that can alert you when you are not logged in. One of them indicates when a commercial release is available for your organisation. For this, read the article Set up email notifications in Cargo Controller Import.  

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