Quick Start Guide – Inland Port Dues

Configuring Multi Factor Authentication (MFA)

Multi Factor Authentication provides a more secure method for logging in. In addition to a username and password, you also enter a 6-digit code. This code is generated by an app on your smartphone.

• Click on set under “Authenticator app”
  

• Select your phone type: iPhone or Android (for example, a Samsung, OnePlus, Motorola, and Google Pixel phone)
• If you don’t have an Authenticator app yet, click on one of the recommended apps and download it to your phone. In this example, we’ll use Google Authenticator. Click next.
  If you already have a suitable Authenticator app, you can use it. Other suitable Authenticator apps include Microsoft Authenticator and DUO.
• Open your Authenticator app and click on “add code” (or on the + at the bottom right). Click on “Scan QR code”.
  

• On your phone you will now see a six digit code. Click “next” on your computer, fill in the code and click “verify”.
     

• Lastly, you will see a screen “Set up multifactor authentication”. Click on “finish”, this will complete the MFA.
  

Logging into Inland Port Dues via IAMconnected

Go to https://binnenhavengeld.pcs.portbase.com/. Click on “Log in with IAMconnected” and fill in your username and password.

Please note! Use the same username (and not your email address) while creating your account. You can find this in your activation email.

Open your authenticator app on your phone and find the code that belongs to your IAMconnected account. This code changes every 30 seconds. Click on “check”.

You will be logged into the Inland Port Dues application.

Change password

Go to https://www.iamconnected.eu and log in to your account. Click on “Profile” in the blue bar. At the top right you will find “Change password”.
Enter your current password and your new password twice. Then click on “Change password”.

Forgot password

Go to https://www.iamconnected.eu and click on ‘Need help logging in’ on the login screen and select ‘Forgot password’. Enter your username or e-mail address and click on ‘reset via e-mail’. Check your inbox for the e-mail generated by the system and follow the instructions.

Setting up MFA on a new phone

Do you still have your old phone? Then you can set up MFA on your new phone via these two options.

Option 1: Log in with your old phone and go to Profile. Click on ‘Reset’ below MFA. Now you can log in again to set up MFA with your new phone.

Option 2: If you have codes for multiple applications, you can also transfer all codes to your new phone at once. For Google Authenticator, this works as follows:

• Open the Google Authenticator app on your phone.
• Click on the three horizontal lines at the top left. Click on “Transfer accounts”.
• Follow the steps on the screen.
  
  
  

If you no longer have your old phone, please contact Portbase Customer Service on 088 – 625 25 25 or customerservice@portbase.com.

Change email

We advise you not to change your email. Inland Port Dues recognizes your account based on your email.

If you still want to change your email, you must also inform the Inland Port Dues team (see Inland Port Dues | Port of Rotterdam for contact details).
You can change your email at IAMconnected as follows. Go to https://www.iamconnected.eu and log in to your account. Click on “Profile” in the blue bar. You can change your email at the bottom left.

Use other Portbase services (or start using them)

To use other Portbase (PCS) services, your account must be linked to an organisation. This proces is described in this Quick Start Guide.

Cancel account

Go to https://www.iamconnected.eu and log in to your account. Click on “Profile” in the blue bar. In the middle of the page you will find the “Deactivate” button.