IAMconnected

The current Main Administrator can designate a new Main Administrator through Organization Management. This must be approved by the authorized signatory.

If the current Main Administrator is out of the picture, you can contact our Customer Service.

This can be achieved in two ways. If you are not yet linked to an organisation, a pop-up screen will appear when logging in with the option to register an organisation.

If you are already linked to an organisation, you can register an additional organisation through the tab ‘organisation management’>’Register new organisation’.

Validation is done by the authorized signatory at the request of the main manager. He/she requests this via the tab ‘organization management’ – ‘my organisations’ – [choose organisation]. The screen consists of different parts that can be adjusted by means of the pen’s icon.

If a new authorized signer is selected, he will first have to identify himself via the “remote identification” process.

The authorized signatory will receive an email with an overview of the original and changed organizational data. The email also contains an activation code that must be passed on to the Main Administrator if approved. The Main Administrator can enter the activation code with the open request under “Open request”.

This functionality is not yet active.

As the Main Administrator of a service, it is possible to hide/show service to a specific organization. You can navigate to a service via Service Manager. On the service page, you will see the Access Control tab. On this page you have an overview of organizations that have access to your service. You can also grant and deny organizations access to your service on this page.

Open link requests can be found via ‘user management’ > Pending. Click on a pairing request to expand it. Check the (business) data entered by the user. Three options are shown: Accept, Decline and End date.

When accepting, the end date can also be entered for the linked employee, e.g. has a temporary contract. The user will be automatically disconnected on this date and will receive a warning email 7 days prior to termination.

All accepted users can be found under the employees’ tab.

The request can be found via ‘User management’ > tab ‘Change requests. Each request can be clicked open to see more information. Here you can accept or decline the request.

Find the relevant employee via ‘user management’ > Employees. Open the employee you want to unlink from the organization and select the option ‘suspend user’ to temporarily unlink him. The employee is currently no longer able to perform work for the organization.

When you are sure that the employee should be removed, navigate to the ‘Suspended’ tab. Open the employee again. Use “unlink user” to completely unlink the employee. You can reactivate the temporarily disconnected user via “recovery”.

This is only possible if “periodic validation” is enabled for the organization.

This option can be found in the tab ‘user management’ – ’employees’ – [expand overview user] – ‘validate user’

Check (1) if the user is still employed (2) if the user still needs access to IAMconnected (3) if the user’s details are correct:

• Disconnect the users if it is no longer employed or no longer need access.
• Ask the user to change their details if they are not correct.
• Everything in order? Click on “validate user”.

You can find the username under ‘user management’ with the relevant user.