IAMconnected is a Portbase service that allows the Dutch port logistics community to conveniently and efficiently perform access management tasks.
In our capacity as Community Identity Provider, we provide persons and organisations within the Dutch port with the infrastructure to create and manage reliable identities that are trusted by affiliated service providers, including the Port of Rotterdam Authority and Portbase itself.
This page contains everything you need to know about registering and managing IAMconnected accounts for users.
Frequently Asked Questions
(End) Users can request an IAMconnected account and request to link it to an organization. They can also submit a request to change their data.
How do I create an account?
Fill in the registration form at www.iamconnected.eu/register. After completing the form, you will receive an email with a link to confirm your registration.
This link is valid for 7 days.
How do I change my account?
You can change your account via ‘My Profile’. When changing the email address, your email address is first validated. Afterwards, your top-level administrator must give permission.
How do I change my password?
You can change your password via ‘my profile’. Enter the current password here and enter the new password you want to use twice.
How do I request a role within an organisation?
- Check at the top of the screen in IAMconnected that you are logged in with the organisation for which you want to request the role.
- Click on “Profile”
- Click on “Business Data”
- Click on “Organisation Roles”
- Select the required role. It is also possible to select multiple roles.
- Click on change
Your request has now been sent to your organisation’s administrator(s). The administrator must approve this request before you can use the role.
What should I do if I have forgotten my login details?
You can change your password by clicking on “Need help signing in? Click here” on the IAMconnected login screen. After entering your username, you will receive a link by e-mail with which you can set a new password.
You can find your username in the IAMconnected activation e-mail. If you can’t find it (anymore), please contact your user administrator or main administrator of your organization.
As the main administrator, have you lost or forgotten your login details? Please contact our Customer Service.
How do I deactivate and delete my account?
You can deactivate it via ‘my profile’. At the bottom left you will find the button to deactivate your account.
The top-level administrator can do the same as a user administrator, but can also turn on periodic validation and MFA at the level of the organisation and request changes to their organisation’s business information. There is one Top-level Administrator per organisation.
How can I change my Master Admin?
The current Master Admin can designate a new Master Admin through Organization Management. This must be approved by the authorized signatory.
If the current main administrator is out of the picture, you can contact our Customer Service.
How can I register a new organisation as (proposed) lead administrator?
This can be achieved in two ways. If you are not yet linked to an organisation, a pop-up screen will appear when logging in with the option to register an organisation.
If you are already linked to an organisation, you can register an additional organisation through the tab ‘organisation management’>’Register new organisation’.
How do I validate my organization data?
Validation is done by the authorized signatory at the request of the main manager. He/she requests this via the tab ‘organization management’ – ‘my organisations’ – [choose organisation]. The screen consists of different parts that can be adjusted by means of the pen’s icon.
If a new authorized signer is selected, he will first have to identify himself via the “remote identification” process.
The authorized signatory will receive an email with an overview of the original and changed organizational data. The email also contains an activation code that must be passed on to the main administrator if approved. The main administrator can enter the activation code with the open request under “Open request”.
This functionality is not yet active.
How do I give users access to a service?
As the main administrator of a service, it is possible to hide/show service to a specific organization. You can navigate to a service via Service Manager. On the service page, you will see the Access Control tab. On this page you have an overview of organizations that have access to your service. You can also grant and deny organizations access to your service on this page.
How do I handle a pairing request?
Open link requests can be found via ‘user management’ > Pending. Click on a pairing request to expand it. Check the (business) data entered by the user. Three options are shown: Accept, Decline and End date.
When accepting, the end date can also be entered for the linked employee, e.g. has a temporary contract. The user will be automatically disconnected on this date and will receive a warning email 7 days prior to termination.
All accepted users can be found under the employees’ tab.
How do I handle a request to change business information?
The request can be found via ‘User management’ > tab ‘Change requests. Each request can be clicked open to see more information. Here you can accept or decline the request.
How do I (temporarily) unlink a user?
Find the relevant employee via ‘user management’ > Employees. Open the employee you want to unlink from the organization and select the option ‘suspend user’ to temporarily unlink him. The employee is currently no longer able to perform work for the organization.
When you are sure that the employee should be removed, navigate to the ‘Suspended’ tab. Open the employee again. Use “unlink user” to completely unlink the employee. You can reactivate the temporarily disconnected user via “recovery”.
How do I validate my users (via periodic validation)?
This is only possible if “periodic validation” is enabled for the organization.
This option can be found in the tab ‘user management’ – ’employees’ – [expand overview user] – ‘validate user’
Check (1) if the user is still employed (2) if the user still needs access to IAMconnected (3) if the user’s details are correct:
- Disconnect the users if it is no longer employed or no longer need access.
- Ask the user to change their details if they are not correct.
- Everything in order? Click on “validate user”.
How do I look up a username?
You can find the username under ‘user management’ with the relevant user.
As your company’s Authorised Signatory, you are ultimately responsible for the proper registration of your organisation and your users within IAMconnected. The authorised signatory can also be the top-level administrator.
What is my role within IAMconnected?
As the authorized signatory of your company, you are ultimately responsible for the correct registration of both your organization and your users within IAMconnected. The main administrator manages and validates this data. It is therefore important that an active main administrator is known in IAMconnected. The person authorized to sign can also be the main administrator himself.
As a User Administrator, you can manage the users of your organisation.
How do I handle a pairing request?
Open link requests can be found via ‘user management’ > Pending. Click on a pairing request to expand it. Check the (business) data entered by the user. Three options are shown: Accept, Decline and End date.
When accepting, the end date can also be entered for the linked employee, e.g. has a temporary contract. The user will be automatically disconnected on this date and will receive a warning email 7 days prior to termination.
All accepted users can be found under the employees’ tab.
How do I handle a request to change business information?
The request can be found via ‘User management’ > tab ‘Change requests. Each request can be clicked open to see more information. Here you can accept or decline the request.
How do I (temporarily) unlink a user?
Find the relevant employee via ‘user management’ > Employees. Open the employee you want to unlink from the organization and select the option ‘suspend user’ to temporarily unlink him. The employee is currently no longer able to perform work for the organization.
When you are sure that the employee should be removed, navigate to the ‘Suspended’ tab. Open the employee again. Use “unlink user” to completely unlink the employee. You can reactivate the temporarily disconnected user via “recovery”.
How do I validate my users (via periodic validation)?
This is only possible if “periodic validation” is enabled for the organization.
This option can be found in the tab ‘user management’ – ’employees’ – [expand overview user] – ‘validate user’
Check (1) if the user is still employed (2) if the user still needs access to IAMconnected (3) if the user’s details are correct:
- Disconnect the users if it is no longer employed or no longer need access.
- Ask the user to change their details if they are not correct.
- Everything in order? Click on “validate user”.
How do I look up a username?
You can find the username under ‘user management’ with the relevant user.
As a Data Administrator (Data Manager), you can view and edit the data authorisations for your organisation in MyData.
As a Service Administrator (Service Manager) for a Service Provider, you can manage the services that IAMconnected is used to log into.
How do I give users access to a service?
As the main administrator of a service, it is possible to hide/show a service to a specific organization. You can navigate to a service via Service Manager. On the service page, you will see the Access Control tab. On this page, you have an overview of organizations that have access to your service. You can also grant and deny organizations access to your service on this page.
On which services can I log in to via IAMconnected?
Below you will find an overview of affiliated services.
Port Community System
The Port Community System (PCS) is your access to the smart, digital port, where companies, organizations and governments exchange logistics data via the PCS.
- Direct: Portbase PCS
- Register organization: services
- Authorize users: via group management in PCS
- Emergency procedures: different per service, see Portbase Support
- Questiions & Support: Portbase Support
My Port (Online port portal of the Port of Rotterdam)
My Port, is the online port portal for shipping customers to do business faster and smarter 24/7.
- Direct: My Port
- Sign up Organisation: not available
- Authorize users: not available
- Emergency procedure: not available
- Questions & Support: Harbourmaster, Port of Rotterdam
King (Book a place at the buoys and poles in the Port of Rotterdam)
Book a place directly online at the buoys and poles.
Direct: king.portofrotterdam.com
Register organization
- The organization must have the role “Cargadoor Shipping Agent” in IAMconnected; to be added manually by the IAM team; request via Portbase Customer Service.
- King: through the registration process for Seaport Dues. Recognition takes place on the Chamber of Commerce number (or Port Authority ID) that is registered in IAMconnected
Authorize users
- In IAMconnected, the user must have the logistics role “Employee” or “Operator / Shipping clerk”; the user can request this himself in IAMconnected
- No further authorizations are required in King itself Emergency procedure: none Questions & Support: KING 3.0 | Port of Rotterdam
PortAbillity (Seaport Dues in the Port of Rotterdam)
PortAbillity is the portal for submitting statements of harbour dues, waste disposal charges and buoy, dolphin and public quay dues to the Port of Rotterdam Authority. The portal is used by shipping agents/shipbrokers.
The shipping agent/shipbroker must provide the Port of Rotterdam Authority with all the information relevant to determining the harbour dues payable within 72 hours of the seagoing vessel’s departure from the port. This must be done by means of the web portal provided for the purpose, using the pre-completed statement. The information on the statement should be supplemented by the shipping agent/shipbroker where necessary.
In addition, the shipping agent/shipbroker can use PortAbillity to apply for discounts and special rates and to make corrections to statements submitted previously.
Register organization
- The organization must manually add in IAMconnected role “Shipping Agent Shipping Agent” by IAM team; request via Portbase Customer Service
- Portability: the organization must be known
Authorize users
- User is manually linked to existing account must have the logistic role “Financial Declarant” in IAMconnected; user can request this himself in IAMconnected
- Portability: user must be familiar with the correct email address
Vragen & Support
- Website: Seaport dues, Port of Rotterdam
- Email: havengelden@portofrotterdam.com
- Telephone: +31 10 252 1523
MyTerminal (ECT)
MyTerminal is an online platform with operational information.
This information is real-time and allows you to optimize your container logistics. Shippers, logistics service providers and inland transport operators can track and trace import and export containers across our ECT Delta and ECT Euromax terminals. The platform also monitors the planning of various objects – deepsea vessels, feeders, inland vessels and trains – that visit our terminals.
ECT temporarily offers all users the premium features of MyTerminal for free.
DEFLog (Data Exchange Facility Logistics of the Ministry of Infrastructure and Water Management)
Direct: data.deflog.nl
Register organization
- IAMconnected role: users need the main administrator or data manager role
- DEFLog: the organization must be known
Authorize users
- IAMconnected role: no specific requirements
- DEFLog: user must be familiar with the correct email address
Questions and support
- Website: DEFlog – DEFlog
- Telephone: 088 625 2500
- Email: info@deflog.org