Editing or deleting an export document notification is only possible;
- by the company that has generated the notification in Portbase;
- under the condition that the container has not yet been accepted at the terminal (has not yet been allocated the 'Gate-in' status*);
- under the condition that the arrival notification to Customs has been rejected; if this is the case, then delete this document first and then submit the correct document.
* Has the notification already been allocated the ‘Gate-in’ status? Then only the terminal in question can still edit or delete the notification. This is only possible if no loading confirmation has been received yet and no manifest has been generated for the container. The terminal will only do this at the request of the shipping line.
The formal process at the Hutchison Ports ECT Delta Terminal and the Euromax Terminal is that the shipping line contacts Customs if it wants to make changes to an already deregistered export shipment. Following permission by Customs, ECT/Euromax can add or remove these in the terminal system for a fee of €15,- per document.
To modify or delete a notification, you need to locate said notification in the service Notification Export Documentation. Enter the document number in the search filter and adjust the date range to the day on which the notification was made. Then click on the document number or container number in the line that has come up. The notification will open in a new screen where you can implement and save the changes. You can also delete the notification at the bottom left.
If you use a system link-up, you have the option of submitting a ‘replace’ or ‘deletion’ message. Please contact your software supplier for more information about this. Not all systems are set up for this; if that is the case, you will need to manually adjust or delete the notification via the web screens of Portbase.