It’s possible that in the past, you made use of e-mail notifications from the service Cargo Declaration Import or Customs Scan Process. These email notifications will be discontinued as of 1 November 2017. You will need to sign up for the e-mail notifications from Inspections Portal. Refer to the Quick Start Guide for Inspections Portal to find out how you can (re)adjust the settings for e-mail notifications.
You can change your permissions via 'customise preferences'.