My inland operator’s terminal status is different, what can I do?

The new status ‘Pre-notification Hinterland’ in Cargo Controller shows the terminal pick-up status that the inland operator sees after pre-notifying at the terminal. Provided that your organisation participates in the Secure Chain 

I see an error code, what can I do?

The text above will give many questions, which can often be self-evident for a carrier. Use each other’s expertise to determine whose turn it is to change the status and release the cargo for collection. Below is a general checklist of what you or your carrier can do to improve the terminal status.

Please note! Each terminal has its own unique list of error messages and text field entries. The terminal can provide an explanation in the description of the error code. The status of the pre-notification comes from the terminal, this is the direct status from the terminal system. The status shown is a snapshot and is not automatically updated by all terminals. Always check the date and time of the status to see if it is up to date.

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