Notverfahren – Notification Local Clearance

The Customs Manifest System (CMF) is unavailable

What to do during a malfunction?
You can send your notification local clearance to Customs using the PCS web pages. Customs will buffer your notification and process it when the malfunction has been resolved. You can also print a delivery order or screenshot (notification details, s388) via the PCS web pages. If Customs has approved the use of the back-up procedure, you can present the delivery order at the terminal desk to pick up your container from the terminal. When a terminal does not have a terminal desk, you will have to wait for the malfunction to be resolved. You can also choose to declare your goods using a different Customs arrangement (like T1 or IMA). Upon completing the declaration, the notifier can register the documentation details at the terminal using the Service Notification Import Documentation, the terminal website or at the terminal desk. When a terminal does not offer this alternative you will have to wait for the malfunction to be resolved.

What to do after the malfunction has been resolved?
You will be able to submit your notification local clearance using the standard procedure again. Notifications submitted during the malfunction have been buffered and will be processed when the malfunction has been resolved. If you have any questions, please contact the Portbase Service Desk.

The terminal system is unavailable

What to do during a malfunction?
All formalities will be handled at the terminal desk. When a terminal does not offer this alternative you will have to wait for the malfunction to be resolved.

What to do after the malfunction has been resolved?
You will be able to submit your notification local clearance using the standard procedure. Previous notifications for containers already picked up do not need to be submitted to the terminal retroactively. If you have any questions, please contact the Portbase Service Desk.

Terminal specific information

* For this terminal, you can submit documentation physically at the terminal desk.

Contact information

Hutchison Ports Delta II
0181 – 37 22 32
rot.data-edi@hutchisonportsdelta2.com
http://www.apmtrotterdam.nl/

APM Terminals Maasvlakte II
Afdeling Data/Gate
010-7549656
mvii.datacenter@apmterminals.com
www.apmterminals.com/europe/maasvlakte/

Barge Center Waalhaven
088-9440551
wdsbcw@waalhaven-group.nl
http://waalhaven-group.nl/bargecenter/

Hutchison Ports ECT Delta Terminal
0181 – 27 80 88
CustomerService@ect.nl
http://myservices.ect.nl

Euromax Terminal Rotterdam
0181 – 27 80 88
CustomerService@ect.nl
http://myservices.ect.nl

Rotterdam World Gateway
dcg@rwg.nl
http://www.rwg.nl

Douane (Summary Declaration)
National Helpdesk Customs
088 – 156 66 55
https://odb.belastingdienst.nl/
Front office
088 – 153 48 50