Hinterland Container Notification Barge

Notverfahren – Hinterland Container Notification Barge

The procedure is generic. Terminal-specific information can be found in the table.

The Port Community System (PCS) is unavailable

The Port Community System (PCS) is unavailable

What to do during a malfunction?
Barge appointments can be notified to the barge planning service at the relevant terminal by telephone and/or e-mail. You can submit  renotifications for loading and discharge lists by means of the Excel upload functionality on the terminal website or, in the event the terminal does not offer this service, by e-mail. Status information and loading and discharge confirmations can be requested via the terminal website or by e-mail. Please note you will have to wait for the malfunction to be resolved when terminals do not offer these alternatives.

What to do after the malfunction has been resolved?
New barge appointments and loading and discharge lists can be submitted using the standard procedure. If you have any doubts about the processing of your pre-notification, please contact the Portbase Service Desk.

The terminal system is unavailable?

The terminal system is unavailable?

What to do during a malfunction?
You can submit pre-notifications for barge appointments via Portbase as usual. You can submit pre-notifications for loading and discharge lists by means of the Excel upload functionality on the terminal website or, in the event the terminal does not offer this service, by e-mail. Please note you will have to wait for the malfunction to be resolved when terminals do not offer these alternatives. Status information is not available in this situation.

What to do after the malfunction has been resolved?
New loading and discharge lists can be submitted via the standard procedure. If you have any doubts about the processing of your pre-notification, please contact the Portbase Service Desk.

Terminal-specific information

Terminal-specific information

* The contents of this list should be identical to the discharge and loading list you normally submit via Portbase.
** Only during a PCS malfunction, unavailable during a terminal system malfunction.

Contact information

Contact information


Terminal Department Telephone number Email address
APM2 Terminals Maasvlakte Data EDI +31 10 754 9620 mvii.datacenter@apmterminals.com
Barge Center Waalhaven +31 88 944 0441 bcwplanning@waalhaven-group.nl
Cetem Bargeplanning +31 10 714 77 72 bargeplanning@cetem.nl
ECT CAL (barge appointments) +31 181 278 624
+31 181 278 601 (b.g.g.)		 customerservice@ect.nl
Hutchison Ports Delta II Barge scheduling +31 181 372 425 rot.bargescheduling@hutchisonportsdelta2.com
Hutchison Ports Delta II Loading/unloading list +31 181 372 232 rot.data-edi@hutchisonportsdelta2.com
Hutchison Ports Delta II Barge planning +31 181 372 426 rot.barge@hutchisonportsdelta2.com
R.B.C Bargeplanning +31 10 714 77 72 bargeplanning@cetem.nl
RST Noord Barge scheduling +31 10 294 24 91 inspectie@rstbv.nl
RST Noord Loading/unloading lists wvbnoord@rstbv.nl
RST Zuid wvbzuid@rstbv.nl
RWG (Rotterdam World Gateway) Berth Planning (planning lighter visits) operations@rwg.nl
RWG (Rotterdam World Gateway) Data Control and Gate (loading/unloading lists) dcg@rwg.nl
UWT (Depot Pier 7) +31 (0)88 9440743 balie_pier7@depot-pier7.nl
UWT (Eem-, Friso-, Waalhaven) Barge and transport planning +31889440803 barge@uwterminals.com

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