Traction suppliers

Navigate to the service

You can launch HCN as follows:

• Go to iamconnected.eu
• Click on “Login” and follow the steps to log in
• After logging in, click on the ‘PCS’ tile
• In ‘My services’, select the service Hinterland Container Notification under the heading Rail.
• Once you have successfully logged in, you can use the shortcut www.hcn.pcs.portbase.com.

Do you not yet have access to this service? Register as a user via the link https://www.iamconnected.eu/register. The designated Portbase main user within your organisation can grant you the required authorisation for this.

'Rotations' dashboard

The ‘Rotations’ dashboard offers you 24/7 real-time insight into the train rotations and terminal visits submitted by the customer. At the top are the scheduled rotations that have not yet commenced. Below that are the rotations in operation, the completed operations and, in conclusion, the cancelled rotations.

Detailed overview train

• Click on the trip, visit, or handlings for more information
• You can use the ‘Handlings’ tab to view the containers that are linked to the visit

Train composition functionality

Below are the steps you need to follow to download the train composition after completing operations at the terminal.

After completing the operation at the terminal, the buttons ‘Download train composition (after operations)’ and ‘Download realised train composition’ will appear.

If these buttons do not appear after the visit is completed, contact the terminal to ask if they can complete the visit manually in the HCN Rail web screens. Please use the contact details below to do so.

• APMII
• RWG

‘Download train composition (after operations)’

This file shows the planned outbound train composition including any deviations in the remarks.

In the ‘Operational Remarks (Slot)’ and ‘Operational Remarks (Wagon)’ columns it is indicated by means of ‘Planned load/discharge did not occur [(container number])’ or ‘Unplanned load/discharge occured [(container number])’ whether deviations from the planning have occurred at slot/wagon level.

The slot position is not always provided by the terminal in the discharge/load confirmation. If this is the case, the ‘unplanned loads/discharges’ are indicated in the ‘Operational Remarks (Wagon)’ column, where they are indicated on the wagon at slot position 1 by default.

‘Download realised train composition’.

This file shows the actual train composition after the terminal completes the operation.

Again, in case no slot position is fed back by the terminal, the container will default to slot position 1 of the wagon on which the container was loaded.

Status of the visit

On the left side of the screen, the status of the visit is listed for each visit. The plane indicates that the request has been submitted. A green check mark means that the pre-notification has been accepted. A red cross indicates that the terminal has rejected the visit. The visit can be modified and resubmitted. If a visit is rejected, the terminal will include a remark.

The screen also shows how the requested visit relates to the slots.

In the overview below:

• ECT Delta visit has been registered and matches the slot
• APMIITEST visit has a different ETD from the slot
• RWG visit has a different number of discharges compared to slot
• The EUROMAX visit is an ad hoc visit, in other words, it has no slot

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Rotation and visit levels

Rotation level

• At the rotation level, the number of containers that need to be unloaded and/or loaded is shown
• If any containers require attention, a red triangle with an exclamation mark and the number of containers will be displayed

You can track the progress in the following ways

• For rotations that are ‘Expected’: number pre-notified by operator/number agreed-upon for slot
• For rotations that are ‘In operation’: number loaded (unloaded) / number pre-notified

Visit level

• By clicking on the trip (visit), the terminal visits within the rotation are displayed
• At the visit level, the number of containers that need to be unloaded and/or loaded is also shown. The red triangle with an exclamation mark indicates which containers require attention. For tracking the progress, please see the explanation at the rotation level
• Opening the visit by default displays the containers that require attention at the top of the list

Container status

The statuses below are displayed per container (green = OK, red = action required):

Container delivery

• Padlock icon = block
• Document icon = customs document known to the terminal
• Clock icon = cargo opening started at the terminal
• Key icon = acceptance reference known to the terminal

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Container collection

• Padlock icon = block
• Document icon = customs document known to the terminal
• Square with check mark = container available at the terminal
• Euro icon = commercial release is known at the terminal

Email notification

Under Configuration | Application preferences, you can specify an email address for status changes of visits.

History

Onder Rotation (Reis), Visit (Treinbezoek) en Handlings (Container) zijn alle acties en time stamps in te zien.

Een naslagwerk van alle uitgevoerde acties en updates.  Klik daarvoor bijvoorbeeld via  Rotation, Visit of Handling op de tab ‘History’ om alle updates te zien.

Hiermee heeft u altijd inzicht in alle wijzigen die hebben plaatsgevonden. Ga met uw muis over een update en klik op het pop-up icoon om uw rotatie op dat punt in de tijd te bekijken.​

Report Issue knop​

Klik op ‘Report issue’ om direct onze Customer Service te informeren over uw probleem met het werken in MCA Rail.​