What is the difference between Basic and Extended Tracking?
The main difference is based upon costs versus information. In the following situation you can still carry out the Secure Chain actions without our transaction costs (per B/L), but this is subject to conditions.
Scenarios
In the following two scenarios you can be assigned to a B/L that is not linked by yourself:
NB! In our Cargo Controller API specifications there are additional details related to a system connection. You can read this here.
Basic tracking
If you link a B/L yourself (via Web or API), this is an indicator for Portbase that there is a need for additional data that we share with your organization. For that reason we charge a transaction per B/L, which we call 'Extended tracking'.
With the above two scenarios, you have not chosen to retrieve additional data for that B/L. For that situation, Portbase links a 'Basic Tracking', at which point you will see a very limited amount of data in the B/L. At that moment, this view is the same as what a customer sees in our 'Cargo Release Manager' service.
The actions within the Secure Chain can be performed in both forms of tracking.
Upgrade tracking - via Web
If you still want more information about the cargo, you can choose to convert 'Basic tracking' to 'Extended tracking'.
Upgrade tracking - via API
If you still want more information about the cargo, you can choose to convert 'Basic tracking' to 'Extended tracking'. You then submit a standard track request for this B/L via API, which we will answer with all available information. You can read more about that here. A transaction is charged for 'Extended tracking'.
Can I control the Secure Chain via API?
Yes and no.
Yes, you can receive the release and authorize or nominate your chain partners with a Cargo Controller API subscription. Read more about this in our API specifications (in English) and in particular the Use Cases surrounding the Secure Chain.
No, you cannot manage adding and managing customer codes per shipping company and managing authorizations of chain partners via API. You will have to maintain this via the web screens.
Activation of Secure Chain
Within the Cargo Controller API you have direct access to the Chain of Trust and the information made available therein.
If you are an existing customer, you must first request rights for the web screens via your main user or user administrator to release these functionalities in the web screens. You can read more about that here.
As the release-to-party or cargo director, why can I only nominate my haulier with an EAN code?
The EAN code is mandatory when submitting a prenotification in the service Hinterland Container Notification (HCN). This identifies a company.
Secure Chain
Terminals validate the EAN code and if the organisation of the driveris active within the Secure Chain. When there is a mis-match the driver will be denied to access the terminal.
Secure Logistics
The organisation Secure Logistics issues an EAN code to a company when it registers itself. They check various details of the company, such as the NIWO licence. To ensure digital security in other services that are part of the Portbase Secure Chain, it was decided to also include this in the service Cargo Controller.
To avoid having to manually enter the EAN code each time, we are developing an address book. This will (automatically) store the EAN codes of companies after an initial entry.
How can I the retrieve the EAN code of my inland operators?
Your inland operator can supply this information, but you can retrieve this manually via the nominate action in the web screens:
How can I configure a webhook API when using the Cargo Controller API?
When you integrate the Cargo Controller with our API-linkup, the webhook URL can be configured in Cargo Controller. The webhook URL is the 'mailbox' of your software that receives all updates from Cargo Controller. Your IT specialist or software supplier will provide an URL.
Interface Specialists
Your IT specialist or software supplier will be put in touch with our Interface Specialists. They provide the API keys and coordinate the webhook registration with each other. In this way you are assured that your connection has been successfully registered.
Multiple web hooks
Portbase currently supports a maximum of 2 deviating URLs. This is particularly efficient if you use several systems that both need to be updated at the same time. Both URLs will then receive the same B/L updates at the same time. The transaction costs will not double, transactions are registered based on B/Ls that you track, not on the number of updates you receive from us.
If you want to use this, you will have to request the second webhook as an additional service, you can do this at the Sales department. There are one-off connection costs associated with this.
Is a system link available?
Cargo Controller is available as an API for direct connection to your in-house system.
Please contact our sales department if you would like to use the API. They will help you to connect it to our system.
For the specifications of our API, please visit our developer portal.
Can I use the system link and the web screens at the same time?
Yes. If you use the system link, you also have access to the web screens at all times.
If you link a B/L via the system link, it will automatically also be visible in the web screens. It also works the other way around; if you link a B/L in the web screens, you will also receive the updates in your in-house system via the API.