For Authorised Signatories


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Frequently Asked Questions

For Authorised Signatories

What is my role within IAMconnected?

As your company's authorised signatory, you are ultimately responsible for the proper registration of both your organisation and your users within IAMconnected. The top-level administrator manages and validates this data. It is therefore important that an active top-level administrator is known in IAMconnected. The authorised signatory can also be the top-level administrator.

All changes to the organisation data must be approved by the authorised signatory. After the main administrator has changed the organisation data, the authorised signatory receives an e-mail with the amended organisation data. The e-mail also contains an activation code which, on approval, must be passed on to the top-level administrator. The top-level administrator can enter the activation code for the outstanding request under “open request".

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How can I change my Top-level Administrator?

The current Top-level Administrator can appoint a new top-level administrator via organisation management. This must be approved by the authorised signatory.

If the current Top-level Administrator is no longer available, please contact the Service Desk.

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Others

How can I change my Top-level Administrator?

The current Top-level Administrator can appoint a new top-level administrator via organisation management. This must be approved by the authorised signatory.

If the current Top-level Administrator is no longer available, please contact the Service Desk.

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