For End Users

Complete the registration form at https://www.iamconnected.eu/register. After completing the form, you will receive an e-mail containing a link to confirm your registration This link is valid for 7 days.

You can change your personal account via 'my profile'. The fields that can be edited are: First name, last name, e-mail and personal phone number.Changes take effect immediately.

See below for how to change your business details.

You can change your password via 'my profile'. Enter the current password there, followed by the new password you want to use twice.

You can change your password by clicking “Need help registering, forgot password?" in the IAMconnected login screen and then “forgot password”. After entering your username, you will receive an e-mail containing a link to set a new password.

You can find your username in the IAMconnected activation e-mail. If you can't find it, please contact the user administrator or top-level administrator of your organisation.

Forgot login details? (Top-level Administrator) Please contact the Service Desk.

You can do this via ‘profile' - 'MFA (Multi-factor Authentication)' You will then be automatically logged out. When you log in again, you will be guided through the configuration of MFA. You can find more information on the special MFA page.

This is not possible for security reasons.

Business information such as e-mail address, phone number and logistic roles are used to assign certain privileges in the applications. You can change these via "my profile > business context tab". The change must be approved by a user administrator/the top-level administrator.

Connected services include:

• Portbase: the Port Community System (PCS) and data services
• Port of Rotterdam: MyPort and King
• ECT: My Terminal (for a limited number of pilot users)

You can deactivate via 'my profile'. In the lower left corner you will find the button to deactivate your account.