Leave ‘List of ports’ and ‘Crew members’ empty, unless…
The 'List of ports' and 'Crew members' sections do not have to be filled in for Rotterdam and Amsterdam, unless there are sick or dead persons on board.
How is personal data handled?
Due to the GDPR legislation, we are obliged to automatically delete personal data from the PCS immediately after uploading and sending. The harbourmaster's system does not record personal data, only the fact that there are special circumstances regarding the health situation on board.
How will I receive the feedback to the MdoH from the harbourmaster and/or the municipal health service?
A new feature is functional feedback from the harbourmaster (right-hand blue icon: ‘Pending’). The other icons (green tick) are technical feedback items indicating that the notification has arrived in the harbourmaster's system but they say nothing about its content. All functional feedback is currently sent from the harbourmaster’s system to the agent via e-mail, the so-called ‘Clearance mail’. ‘Health’ is the first task to be displayed in PCS in this way. In time, we want to extend this solution to the other tasks. This will replace e-mails from the harbourmaster.
Fortunately, there are no health problems on the vast majority of ships. The staff of the HCC/HOC currently assess all MDoHs manually. We can now automate this work so that we only assess those MDoHs where there is a problem. If nothing is wrong, the agent gets almost immediate functional feedback (green tick on the right-hand side) that everything is in order. • If there are any special circumstances, the icon turns orange and the municipal health service is informed. • If the MDoH is not in order, the icon turns red. In this case, the captain will probably have to send a new one so that the agent can submit it to the harbourmaster again. • If there any special circumstances or if the MDoH is not in order, you will see a notification on the screen. You can also subscribe to notifications such as an e-mail and/or text message from the PCS in 'Preferences'.
If there are any special circumstances, the municipal health service will be informed. The municipal health service will contact the agent and/or the captain if action is required. Who the municipal health service contacts depends on what the issue is.
Does a captain have to sign the MDOH?
It is sufficient for the captain to certify that he/she has completed the form truthfully. A digital signature is not required, but if one is used, it is not a problem. However, we validate based on the Yes/No answer to "I declare that the particulars and answers to the questions are true and correct to the best of my knowledge and belief". You can find more information on how to complete the form under the ‘General’ tab.
Why is information that has already been reported, e.g. previous port, also requested on the form?
Like the other upload forms, the form is generated in Excel and is very similar to the familiar MDoH form you currently have to complete (sometimes still on paper). The basic principle is that the captain can use this new form both digitally and in paper form in other ports, so that he/she does not have to keep two different forms up to date. It can be printed out, signed, stamped and handed in as usual, or scanned and e-mailed. For Amsterdam, Rotterdam and elsewhere, it no longer needs to be signed, stamped and scanned. Sending it to the agent by e-mail is sufficient.
At what point do I need to submit an MDoH?
Sending the MDoH is permitted between 24 hours and 6 hours before arrival at the chosen Pilot Boarding Place (PBP). Outside this time slot, you will receive a warning. In exceptional cases, it is possible to send an MDoH outside this time slot. If there is no good reason, you run the risk that the harbourmaster will not accept the MDoH.