This procedure is generic.
Because the Portbase Port Community System is unavailable, it is not possible to submit the Customs Entry Summary Declaration (ENS) to Customs via Cargo Declaration Import at this time.
What to do during the malfunction?
Information on malfunctions can be found at https://status.portbase.com. If the malfunction is not listed here, please contact the Portbase Service Desk.
Find out what the deadline is for submitting your ENS declaration. If possible, wait until the malfunction has been corrected. If, as a result of the malfunction, you are unable to submit your manifest by the deadline date, please contact the CCC Customs Maritime. They will make further arrangements with you to make your prenotification.
What to do after the malfunction has been resolved?
You will be able to submit your ENS declaration using the standard procedure again. ENS declarations must be sent via the PCS with retroactive effect.
If you have any questions, please contact the Portbase Service Desk.
Because the Customs Manifest system is unavailable, it is not possible to submit the Customs Entry Summary Declaration to customs via Cargo Declaration Import at this time.
What to do during the malfunction?
If there is a malfunction in the Customs Manifest (CMF) system, customs will report this by means of a service message on https://nh.douane.nl/ and indicate whether the backup procedure may be used.
Find out what the deadline is for submitting your ENS declaration. If possible, wait until the malfunction has been corrected. If, as a result of the malfunction, you are unable to submit your manifest by the deadline date, please contact the CCC Customs Maritime. They will make further arrangements with you to make your prenotification.
What to do after the malfunction has been resolved?
You will be able to submit your ENS declaration using the standard procedure again. ENS declarations must be sent via the PCS with retroactive effect.
If you have any questions, please contact the Portbase Service Desk.
Customs
Maritime Customs CCC (Maritime Affairs)
Customs Entry Summary declaration (ENS)
Customs Summary Declaration Temporary Storage (SAL)
+31 (0)88 – 151 42 75
douane.drh.inenuitklaringen@belastingdienst.nl
https://odb.belastingdienst.nl/
We use cookies, such as functional cookies to make your website visit easier and analytical cookies to gather insights from visitor behaviour. Your (visitor) data remains anonymous, so your identity cannot be traced.
You can change your permissions via 'customise preferences'.