Once the deposit has been sent, you can click on the envelope icon next to “Action”. You can now request the deposit.
Please note – this can be done for a maximum of 5 times a day.
The status on “ST” can cause confusion, but it was sent to Customs during the process. If you want certainty, please contact the office on +31 88 151 09 87.
You can change your permissions via 'customise preferences'.