How do I change the organisation details (e.g. EORI number and address) and contact details (e.g. e-mail address and phone number) that are sent with the declaration?

Your organisation details and contact details are sent to the NVWA with every declaration. This information can be edited.
1. Go to the main screen
2. Select settings at the top right
3. Go to ‘Organisation configuration’
4. After you have made your changes, select ‘Save’

The NVWA currently accepts only one contact address per organisation. Use a central e-mail address if multiple individuals need access.

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