The 3 steps below must be followed to adjust a document number after the shipment has been successfully received at the terminal.
Note: always ask the terminal or shipping company to change the equipment into fake/dummy equipment and have a new line/MED added. Include the proof from step 2 in the email to the shipping company or terminal. The terminal will change the equipment number in Notification Export Documentation to a fictitious equipment. The pre-registration will remain visible, but has been made unusable. In addition, the terminal will retrieve the document number from their own administration (RTO). If the change of the document number is unsuccessful, please contact Customer Service.
|Terminal||E-mail Douane||Contact terminal or shipping company|
+31 18 125 5310
+31 17 438 9344
+35 22 644 66 288
+31 10 208 4992
+31 10 294 2491 of +31 10 294 2 416
|ECT Deltaemail@example.com||Via shipping company|
|Euromaxfirstname.lastname@example.org||Via shipping company|
|Hutichon Ports Delta email@example.com||Via shipping company|