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Prenotification


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Frequently Asked Questions

Prenotification

I have been nominated as the haulier and I can see the container under the Shipments tab and under Handling. What should I do?

All containers are listed under the Handlings tab. Under the Shipments tab, you see only the containers assigned to you via the Portbase Secure Chain by means of nomination. What you do next depends on your situation:

  • If you are performing the prenotification and transport of the container(s) yourself, or outsourcing transport, there is no change to your current workflow. If another party is performing the transport for you, please read the instructions for ECT Remote Check-in.
  • New! If you outsource both the prenotification and collection of the container(s), an additional step will be added to your workflow. You need to nominate and register another haulier for your container(s) in the Shipments dashboard, under Shipments, by clicking the Forward button.

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I am the nominated haulier and I want to register a subcontractor for the prenotification and collection of the container(s). What should I do?

You now have two options, depending on your situation:

  1. If you perform the prenotification yourself and outsource the collection of the container, you can arrange this via Handlings. There is no change to your current workflow. If another party is performing the transport for you, please read the instructions for ECT Remote Check-in.
  2. If you wish to nominate another haulier for both prenotification and collection of the container, please arrange this via Shipments. You need to nominate and register another haulier for your container(s) in the Shipments dashboard, under Shipments, by clicking the Forward button.

By means of these actions, your haulier is added to the Portbase Secure Chain and all CargoCards linked to this organisation will be recognised. Failure to do this will result in the haulier being denied access to the terminal. If the commercial release has been issued, you can submit the prenotification.

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I am the nominated haulier, but no commercial release is available in the status request yet. Why is that?

This means that the commercial release has not yet been issued. The status of a container can be requested even if the commercial release has not been issued yet.

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My prenotification has been accepted but circumstances prevent me from picking up the container myself. Can someone else take over my prenotification?

Yes, they can. Depending on the terminal, you will need to update the prenotification or cancel it completely and resubmit it. When updating or cancelling, you can nominate the appropriate haulier for prenotification and transport.

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