Remote Check-In


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Frequently Asked Questions

Remote Check-In

I want to make use of RCI. Do I need to register somewhere?

No, that is not necessary. You will be notified as soon as ECT makes the RCI feature available to you.

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Where can I find the RCI number?

As soon as ECT/Euromax responds to a pre-notification and assigns an RCI number, this is available in the TAR field, as you are also accustomed to from other terminals.

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Will I receive an RCI for a container for which a FIAT STORAGE is applicable?

Yes, this is possible.

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Can I modify a charter without cancelling the pre-notification?

Yes, this is possible. Modify the charter and click on the button 'Update visit'.

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Can I request an RCI if I want to collect an empty container with only a booking number?

No, this is not possible at this stage. In order to obtain an RCI, the container numbers must always be known. ECT is working on a solution to make this possible in the future. This means: the nomination of a container number by ECT on the basis of a booking number.

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What was communicated during the introduction of RCI and to whom?

A news item was posted on the ECT website, a mailing was sent to current RCI users within the E-services and a service message was posted in the ECT app. Furthermore, a news item was posted on the website of Portbase, a mailing was sent to customers who use HCN Road and a message was posted in the service HCN Road.

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Is it mandatory to enter a registration number?

No, this is not necessary. It may prove useful for your own administration and/or planning though.

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What is a Remain-on-Truck container?

A container that remains on the truck during a visit to the terminal. The Remain on Truck function only applies to ECT+Euromax. In the future, ECT+Euromax wants to resolve this at the gate, making the process the same as at the other terminals.

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Until when can I request the RCI through the E-services of ECT?

This is possible until 1 November.

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