This procedure is generic.
What to do during a malfunction?
The party declaring cargo may submit a new CVED declaration in writing using a CVED form after receiving approval from the Netherlands Food and Consumer Product Safety Authority (NVWA). (download at https://www.nvwa.nl/documenten/import/veterinair/nvwa-import-veterinair/el.-vooraanmelden/verzoek-gdb) Please include the following text on your CVED form: “MALFUNCTION, ELECTRONIC MESSAGE TO FOLLOW” as this means the CVED can be presented at the usual locations for Customs inspections. Customs will allocate a unique number to your CVED following the inspection. For all destinations, except destination Transit or VVE (Veterinary Free Bonded Warehouse), a copy of the certificate should accompany the cargo to the inspection station. The original certificate will remain at the Customs office and will be scanned by Customs after the resolution of the malfunction where it will be linked to the electronic number. You will not receive any electronic status messages during a malfunction.
What to do after the malfunction has been resolved?
You will be able to submit your CVED declarations using standard procedure again. All paper CVED declarations submitted during the malfunction need to be submitted to the PCS retroactively. You will then receive an electronic CVED number which you need to submit to Customs, together with the unique number you received during the malfunction, as quickly as possible*. Customs will link the electronic CVED number to the scanned certificate in the Veterinary Border Inspection system. Customs will then transfer the two corresponding
numbers to the NVWA at the inspection station so that other inspections can be added. If you have any questions, please contact the Portbase Service Desk.
*Please note! The NVWA will register the details in the Veterinary Border Inspection system (VGC) itself if an electronic declaration is not submitted in a timely fashion. These activities will be at the expense of the party declaring cargo.
What to do during a malfunction?
If the malfunction is not resolved within one hour after the report and there is no prospect of a speedy resolution, the emergency procedure is switched to. The NVWA on site takes this decision. The party declaring cargo may submit a new CVED declaration in writing using a CVED form after receiving approval from the Netherlands Food and Consumer Product Safety Authority (NVWA). (download at https://www.nvwa.nl/documenten/import/veterinair/nvwa-import-veterinair/el.-vooraanmelden/verzoek-gd) Please include the following text on your CVED form: “MALFUNCTION MESSAGE CHAIN” as this means the CVED can be presented at the usual location used for Customs inspections. The CVED will be allocated a unique number by Customs after the inspection.
What to do after the malfunction has been resolved?
You will be able to submit your CVED declarations using the standard procedure again. For CVEDs submitted during the malfunction, no electronic message has to be send afterwards in principle, unless the NVWA specifically requests one.
What to do during a malfunction?
The party declaring cargo may submit a new CVED declaration in writing using a CVED form after receiving approval from the Netherlands Food and Consumer Product Safety Authority (NVWA). (download at https://www.nvwa.nl/documenten/import/veterinair/nvwa-import-veterinair/el.-vooraanmelden/verzoek-gdb) Please include the following text on your CVED form: “MALFUNCTION, ELECTRONIC MESSAGE TO FOLLOW” as this means the CVED can be presented at the usual locations for Customs inspections. The CVED will be allocated a unique number by Customs after the inspection. A signed copy of the form DOM inspection results will be provided after the inspection has been carried out by the inspector responsible. A completed CVED and a (duplicate) certificate may also be provided if available. The NVWA will register batches that have been processed in the Veterinary Border Inspection system using a DOM copy and will provide a signed CVED and a duplicate certificate when the malfunction has been resolved.
What to do after the malfunction has been resolved?
You will be able to submit your CVED declarations using standard procedure again; no further action is required.
BIP Rotterdam
Douane
E-mail: Douane.DRH.VWA.Reeweg@belastingdienst.nl
Telefoonnummer: 088-1515303
NVWA keurpunten
E-mail: ZWkeurpunten@nvwa.nl
Telefoonnummer: 010-4954594
NVWA Douanepost
E-mail: zwdc@nvwa.nl
Telefoonnummer: 088-1515324
NVWA
Functioneel applicatiebeheer VGC
vgc@nvwa.nl
088 – 223 11 16
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