How can I monitor the status of my cargo?

Cargo Controller will inform you about your cargo in the main overview in 3 icon indicators about the status for the three phases of import your cargo processes before it can be picked up.

Import phases

Each indicator will monitor the status concerning a phase in the import flow of the container. It will indicate an overall status, or the must urgent one. All indicators contain a group of specific indicators within these phases:

  • Arrival Transport Equipment
    • Vessel Arrival status
    • Import manifest known
    • Discharge at terminal
  • Release Transport Equipment
    • Customs Inspection status
    • Commercial Release status *
    • Import Declaration status
  • Pickup Transport Equipment *
    • Inland Nomination status
    • Pre-Notifcation status

* These indicators are only available within the Portbase Secured chain. Visit our support page for more information, here you can find our Quick Start Guide, Factsheet and introduction movie.

As you can see, the 3 indicators will inform you about 8 separate indicators. These 8 indicators are visible when you view the status details via the i-button.

Color and icons

The main indicator will provide you with the overall status of the phase, or the most urgent one within that phase. Their color and icon will read as the following:

  • : Status confirmed, all indicators are green.
  • : At least one indicator is yellow, your attention may be needed.
  • : At least one indicator is red, attention is needed.
  • : Status pending, not all indicators are green, none are yellow or red. No attention needed.
  • : Status (yet) unknown. There is no update available, a possible update is expected lika the ETA. Waiting for update.

Especially the last one is of interest, this status means you are in control, but the initial status is pending and will be shown grey. See below screenshot when this could appear:

With these indicators you will be in control about you cargo. In addition with the filter options in Cargo Controller you are now able to manage you cargo by exceptions within Cargo Controller.

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