How do I know if an equipment has been received at the terminal?

In the service you can recognize that a shipment has arrived by hovering over the bullet in the main screen under ‘Status’ at a specific line/pre-notification. The status ‘released by PCS’ and ‘Inspection by Customs’ indicate that your shipment has been successfully received at the terminal.

After the equipment has been successfully received at the terminal, only the terminal can make adjustments. Provided the shipment is not on a manifest; the shipping company/shipbroker and terminal has this information.

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