How do I set up email notifications?

With e-mail notifications you can stay informed about your shipments without having to be logged in. You can choose which notifications you want to receive.

In the main screen of PCS under ‘My profile’ select ‘Notification settings’. In the section ‘ECS Notification (for Forwarders)’, you will find the available notifications for export shipments.

Customs can reject a document/MRN on arrival terminal. The shipment is blocked and will not be loaded. Portbase advises to subscribe to the following notifications so you will be informed by mail and you can contact Customs:

  • Export shipment error message received from Customs
  • Diversion reject notification received from Customs

Enter the mail address next to the message you wish to receive and select ‘Save’ at the bottom of the page.

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