How do I set up email notifications?

Email notifications allow you to stay up-to-date on your shipments without the need to be logged in.

The option to receive email notifications is not enabled by default. You can choose which notifications you want to receive. In the main screen of the PCS, select ‘notification settings’ under ‘my profile’.

Here, you will find all available notifications. In the section ‘Export shipment notifications’, you will find the following notifications for export shipments:

  • Export shipment state message
  • Export shipment error message received from Customs
  • Inspection notification export shipment received
  • Release notification export shipment received
  • Diversion reject notification received from Customs

If you do not know which notifications are relevant to you, please tick all the notifications for the time being. You can always adjust this later.

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