I have not received a TAR code, why is that?

If you have not received a TAR code for APM Maasvlakte II, Hutchison Ports Delta II, Rotterdam Short Sea Terminals (RST) or Rotterdam World Gateway (RWG), this may be because your pre-notification has been rejected, the system is experiencing a disruption or the terminal is closed.

Terminal APM Maasvlakte II

If there are no more available time slots available for the requested day, the pre-notification will be rejected. The error message shown is: THERE ARE NO APPOINTMENT OPENINGS AVAILABLE FOR THE ENTERED DATE. You can resubmit the pre-notification with a new desired time on a different day. In short, no time slot will be issued on a different day than the one requested.

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