Cargo Release Manager provides an overview that allows you to monitor the current status of your cargo. In this Quick Start Guide (QSG) we will take you through the operation of the service for the Secure Chain.
Follow the current status of your cargo collection at the terminal. These can be bulk loads, container loads or trailer loads.
The status of your cargo includes: B/Ls, ship, terminal, and statuses. The cargo screen contains one general overview: All Cargo.
The cargo overview offers you various filter and search options with which you can easily find the B/Ls that are relevant to you. Using selection boxes you can select multiple B/Ls to quickly carry out follow-up actions, such as nominating a carrier.
In Cargo Release Manager you are able to monitor your cargo based on 2 main indicators for the 2 phases of the Secure Chain process that your cargo goes through before you can pick it up at the terminal.
For a detailed status of your cargo, hover your mouse over the ‘i’ symbol.
Here you can see whether a carrier has been nominated and whether it has submitted a successful pre-notification, allowing your cargo to be collected.
Below you will find an explanation of the Container status:
Colors and icons
The main indicators provide a general status per phase. You can read the color and icons as follows:
The last status is the most interesting, this status indicates that you are in control of your load, but that a status is missing and it is still gray.
With these indicators you are in control of the status of your load. Supplemented with the filter options in Cargo Release Manager, you can now manage exceptions.
We have various roles and rights within the Secure Chain. In this QSG we can refer to this:
Portbase supports the Secure Chain within our existing services. In this QSG we focus on the middle two roles: Release-to Party and Forwarders.
Organizations that recognize themselves in the roles of Release-to Party and/or Forwarders have had to make a choice between Cargo Release Manager or Cargo Controller. You have probably already made this choice by following this QSG.
In the next step we will delve deeper into the supply chains and variants you can experience.
You can only start the Secure Chain once you have informed all your chain partners. Without the last link you cannot simply start safely releasing containers.
From your perspective, you as an organization can fulfill different roles within different chains, sometimes depending on the type of goods or obligations that each chain entails. Below is a schematic representation where you act in a different role as a Release-to Party or as a Forwarder.
Visibility: Each role can only see its client and to whom the assignment has been passed. This way the chain remains transparent.
It is even possible that you are active in different chains, with more or fewer chain partners. Below are the types of chains that Portbase can currently support.
The shipping company determines the starting point at which you become active in the Secure Chain, but then it is up to the Release-to Party to prepare all chains and all chain parties for this. This is your joint responsibility.
NB! The role of Inland Operator can be transferred indefinitely.
In the next step we continue with activating the Secure Chain.
In the previous steps we took you through the preparations for actually using the Secure Chain within Cargo Release Manager.
You will need to complete the next step if your organization is the recipient of the commercial exemption through the shipping company. If you are not a recipient of the commercial exemption, you can continue to the next step.
Identification via customer code
The shipping company immediately receives an e-mail notification containing the request for verification from your organization in combination with the entered customer code. The name of your organization in PCS and that of the shipping company with this customer code must be a match. The shipping company verifies whether this registration is approved.
Starting the Secure Chain
In consultation with the shipping company, you jointly determine from when whether the commercial exemptions will be exempt via PCS in Cargo Controller. Portbase has no further active role in this, this is done via the shipping company.
Manage customer codes
You can have multiple customer codes per shipping company, which you can register individually. In this tab you can see which customer codes you have registered per shipping company and you can also manage them by removing expired customer codes using the ‘Delete’ button.
You want to be able to quickly create an overview of which cargo has or has not been made active within the Secure Chain. We have made a number of options available for this.
The following filter options will help you quickly clarify the status of your cargo. Especially ‘Inland operator’, here we show for which containers nominations are known or not.
You can set an email notification for each commercial exemption or authorization. Here you can read more about how to set this up.
With these resources we expect you to be able to monitor for exceptions and remain in control of your cargo.
This step applies to all parties that manage a carrier in the chain.
As the recipient of the release, you have the ‘Release-to Party’ role (and therefore also receive the rights of Loading Director). You can also be authorized by third parties as a Cargo Director. You can recognize your role per container in the overview.
You can track a B/L and nominate the inland operator in advance, without the commercial exemption having already been sent. Thanks to the Secure Chain, you and the inland operator will receive an update immediately after the exemption is active.
With the nomination active, you can withdraw it at any time, as long as the container has not yet been collected from the terminal. Each chain party can withdraw the authorization or nomination from the following chain partners. Read more about that here.
You can skip this step if you organize the transport yourself and do not direct a third party to organize the transport for you.
As the recipient of the release, you have the ‘release-to-party’ role and therefore also receive the rights of Loading Director. All B/Ls of which you are the recipient are shown filtered in the ‘My releases’ overview.
You use a logistics service provider and can transfer the nomination rights to this party. We call this empowerment. Authorization can only take place with parties that are active within either Cargo Controller or Cargo Release Manager. The authorized representative is given the role of ‘Cargo director’.
NB! You can only authorize if you have the commercial exemption, not before.
Withdrawal of authorization
With the authorization active, you can revoke it at any time, as long as the container has not yet been collected from the terminal. Each chain party can withdraw the authorization or nomination from the following chain partners. Read more about that here.
You have now learned what the Secure Chain entails and how you can apply it within Cargo Controller and/or Cargo Release Service. At the end we would like to show you how this theory can be experienced in practice.
Timing of moves
You have learned that all actions are consecutive, but the order in which moves are made can be as follows:
Then view all our FAQs on this page, or if you have specific Secure Chain questions, view our separate Support page about the Secure Chain here. You can also always contact our Customer Service.
Cargo Release Manager is available in Dutch and English. Each user can set their own preference.
You can change your permissions via 'customise preferences'.