Quick Start Guide – Track & Trace Export

Track & Trace Export

In this screen, the status of your documents can be viewed. Please note: the status can be viewed from the moment the transport equipments arrives at the terminal up to the moment at which the shipping company submits the Customs manifest to Customs.

• a) Select ‘Track & Trace export documentation (for Forwarder)’.
  b) It is also possible to go directly from the menu ‘Shipment overview’ to the Track & Trace screen. This can be done by clicking the ! symbol at the end of the line for the shipment entered.
• You can search based on booking number or document number.

Explanation of an icon can be viewed by moving your mouse over the icon.

Transport equipment

When prenotifying a container to a container terminal, you must enter the container number (which consists of 11 characters: 4 letters followed by 7 numbers). The last number is what is known as a check digit.

When submitting notifications to a ferry terminal, it will be possible to enter a registration number (accompanied) or trailer number (unaccompanied) in addition to the container number. Notifications to a ferry terminal will have a booking number starting with a 4-letter alphabetical code which identifies the ferry operator in question. These are the possible codes: CLdN = CLVW, DFDS = DFDS, P&O Ferries = PONF, Stenaline = STNL.