When a shipment/container cannot be found, there are a number of possible explanations:
- No information on the shipment/container is available within the service Import Status. The details will be known to us at least a few hours before arrival. Please try again at a later time.
- A typo has been made when entering the shipment number or container number. Double-check the number and correct it if necessary.
- The shipment or container is not due to arrive at the selected terminal. Select the correct terminal and try again.
Shipment numbers of ferry-operators have the following format (SCAC + bookingnumber + sequence number):
CLDN: CLVW0012345678001
DFDS/KVSA: DFDS123456780001
P&O: PONFHU12345678001
Stena Line: STNL0012345678001
