Notification Export Documentation, Clearance Transit Export Containers, Arrival Notification Export, Notification of Arrival Export Containers

What are the contact details of Customs?

For questions regarding a declaration, for example if a document or MRN has been rejected upon arrival at the terminal, please contact the Dutch Customs. You can do so via the the National Customs Helpdesk.

See below for the contact details of Customs in the Netherlands and in the main countries of origin:

  Export Transit Cargo
Country Telephone mail Telephone mail
Netherlands +31 (0)88 1566655 nhd.apeldoorn@belastingdienst.nl +31 (0)88 1566655 nhd.apeldoorn@belastingdienst.nl
Germany +49 40428202324 nsd-ecs@zoll.bund.de +49 40428202324 nsd-ecs@zoll.bund.de
Belgium: preferred Customs contact via Mail +32 25793333 helpdesk.ecs@minfin.fed.be +32 25763066 ncts.be.helpdesk@minfin.fed.be
Poland +48 126290154 ecs.hd@kra.mofnet.gov.pl +35 1218813942 helpdesk@ncts-centrum.mofnet.gov.pl

For document types that need to be submitted to Customs, such as REX or ATA, you should contact the Central Werkpunt Customs.

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